Triage & Early Interventions Officer
We are seeking a dedicated and compassionate Triage & Early Interventions Officer to join our our Operations team on a hybrid basis working both at home and from our office in Dyfed Powys Police Headquarters. This role is full time working 37.5 hours per week.
County/Borough Carmarthenshire Office location Dyfed-Powys Police Police Headquarters PO BOX 99. Llangunnor Carmarthen SA31 2PF Full time/Part time Full time Hours per week 37.5 Work schedule Shifts between 9am and 6pm Monday - Friday Basic Salary £24,949.40 per annum Contract type Permanent DBS required? Enhanced Police vetting required? Yes Closing Date 06/10/2025 Ref No 6355 Documents
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What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
2. Flexible Working Options: Including hybrid working.
3. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
4. Birthday Leave: An extra day off for your birthday.
5. Pension Plan: 5% employer contribution.
6. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
7. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
8. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
9. Wellbeing Support: Employee assistance programme and wellbeing support.
10. Inclusive Networks: Access to EDI networks and colleague cafes.
11. Sustainable Travel: Cycle to work scheme and season ticket loans.
12. Career Development: Ongoing training and support with opportunities for career progression.
About the role:
This role is a hybrid post and your location will be Dyfed Powys Police Headquarters in Carmarthen.
As a Triage & Early Intervention Officer you will:
13. Directly support victims affected by crime & ensure the provision of tailored one-to-one support
14. Assist those victims in ensuring they receive the support required to complete their journey through the criminal justice system to cope and recover from the impact of crime and help people to move beyond the crime and access additional support services.
15. Develop networks of agencies to which victims can be referred for ongoing/specialist support and report on the effectiveness of relationships with partners with a view to improving services delivered by Victim Support
16. Work alongside a team of staff to reflect the community and the needs of the victims and utilise resources in the team to deliver individual, bespoke services to vulnerable victims
You will need:
17. Good communication & networking skills
18. To be able to work independently as well as part of a team
19. Be able to build customer value