Service Reception Team Leader
Competitive on experience
Maidstone
Permanent, Full Time
Monday to Friday (08:00 – 18:00) 1 in 2 Saturdays (1 in 3 negotiable) 08:00 – 13:00 - Saturdays paid as O/T
Our client, based in the Maidstone area has a new opportunity for an experienced Supervisor/Reception Team Leader. If you hold over 1 years’ worth of experience and you’re looking for a new challenge – this could be your next role in the Motor Trade! Apply with us today.
Duties and Responsibilities include:
* Leading front of house reception team of 4 to achieve manufacturing & company KPI including customer service objectives.
* Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
* Booking in vehicles for work to be carried out.
* Informing customers of the progress of their vehicle.
* Finalising the invoice on completion of required work.
* Cross selling customer repairs and parts.
Your background & skill:
* Keyloop/Drive experience an advantage.
* Ability to work independently in a busy, pressured environment is essential.
* Technical skills and experience are essential.
* Well-presented and hold excellent interpersonal organisational skills.
For further details on this Supervisor/Reception Team Leader role and other jobs in the motor trade please contact Stacey Hunt at ACS Automotive Recruitment Consultancy