We are currently recruiting for an office-based Sales Administrator to work on a full time and permanent basis in Shepshed, Loughborough. Salary: £27,000 per annum Working hours: Monday to Friday and office based, 9am until 5:30pm Company benefits · Company pension scheme · Company sick pay scheme · 23 days holiday annual leave plus bank holidays · Employee discount · Free parking · Role-based training · Bonus scheme About the Role: The Sales Administrator will assist in general administration duties, processing orders, managing deliveries and declarations, and responding to distributor enquiries. · Processing orders received via email, B2B website, and telephone. · Assisting in arranging and processing order deliveries. · Following up quotes and sales opportunities. · Raising credit notes. · Answering incoming calls to main reception and assisting with room bookings. · Analysing customer deliveries, service levels and resolving customer order and delivery issues · Preparing quotes in response to export sales queries received via email and telephone. · Taking responsibility for preparing and completing Export documentation to enable customs clearance. · Ensure adhering to ISO 9001 Quality Policy, associated job roles, responsibilities, processes, procedures, and work i...