Job Overview
We're Civica, and we create software that helps deliver critical services for citizens all around the world. Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day.
We are looking for a People Systems Partner to join our global People Systems & Data team. This role will be accountable for optimising our HR systems, ensuring data quality, and enabling smooth, automated data flows across the employee lifecycle.
Responsibilities
* Optimise and configure HR systems to improve functionality, user experience, and efficiency
* Coordinate and execute User Acceptance Testing (UAT) for system changes, upgrades, and new integrations
* Identify and deliver opportunities to automate and integrate systems, reducing manual interventions
* Lead collaboration with People Operations, TA, IT, and business stakeholders to design and deliver streamlined processes and optimised data flows
* Take ownership for ensuring high standards of data quality, integrity, and consistency across all people systems
* Proactively manage and resolve system issues, coordinating with vendors or IT where required
* Document system processes, configurations, and data flows clearly and consistently
* Support HR and business teams with system training, guidelines, and user procedures
* Monitor, review, and improve system performance, ensuring technologies are fit for purpose
* Stay up to date on HR technology trends and recommend improvements where appropriate
* Drive change initiatives, embedding new processes and ways of working across the organisation
Requirements
* Solid understanding of HR and people processes in a global context
* Hands on experience with working with HR systems (e.g., core HCM, ATS, performance or learning platforms)
* Knowledge of system integrations, data flows, and data validation techniques
* Familiarity with data governance, compliance, and security best practices
* Strong analytical and troubleshooting skills, with the ability to identify root causes and implement effective solutions
* Ability to simplify complex system challenges into practical solutions for end users
* Proactive, solution-oriented mindset with a focus on continuous improvement
* Strong communication and stakeholder management skills, able to work with both technical and non-technical audiences
* Experience with major HRIS platforms (e.g., Workday, SAP SuccessFactors, Oracle HCM, ADP)
* Knowledge of HR processes (recruitment, onboarding, payroll, performance management, etc.)
* Hands on experience in building smart workflows to drive automation
* Understanding of data privacy and security best practices
* Ability to train and support end users Microsoft power platform
* Experience working with APIs to extract and integrate data from HR and business systems
Benefits
* 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days!
* Days of Difference - Up to 3 extra days off for volunteering
* Pension Contributions - 5% employer match to support your future
* Income Protection - Up to 75% salary cover for long-term illness
* Life Assurance - 4x salary tax-free lump sum
* Critical Illness Cover - £25,000 lump sum (extendable to dependents)
* Private Medical Insurance - Fast access to private healthcare
* Health Cash Plan - Claim back physio, therapies & more
* Dental Insurance - Cover for routine & emergency care
* Affinity Groups - Join employee-led communities
* Bounty Bonus - Refer a friend & get rewarded
Civica is an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic.
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