Job Description
Position: Head of General Haulage
Location: Rotherham, S60
Salary: £55,000 DOE + performance bonus
Hours: Monday to Friday - 45-50 hours per week
Head of General Haulage Job Purpose
The Head of General Haulage is responsible for ensuring the efficient, compliant, and profitable operation of the company's haulage activities. This includes overseeing the planning and execution of all transport jobs, monitoring fleet performance, and maintaining strong customer and internal relationships. The role ensures that resources are used effectively, legislation and company processes are adhered to, and continuous improvements are made to maximise operational efficiency and revenue.
Essential requirements
National CPC
General haulage experience
Head of General Haulage Key Responsibilities
Work closely with the logistics team to ensure the delivery of revenue and targets.
Build strong relationships with customers and act as the senior point of contact.
Oversee and manage all functions, making strategic decisions to ensure continued business success.
Constantly review performance to ensure contractual obligations are exceeded and customers are satisfied.
Identify opportunities to add value to existing operations through innovation, technology, and continuous improvement.
Manage and monitor the input and accuracy of all haulage jobs entered onto the Transport Management System.
Ensure the Transport Operation remains compliant with the Working Time Directive, tachograph regulations, and vehicle road worthiness.
Stay up to date with relevant legislation, regulatory changes, and best practices affecting the organisation.
Monitor daily vehicle inspections and defect reporting procedures, ensuring vehicle cleanliness and safety before leaving the depot.
Ensure the team performs daily vehicle checks and updates company systems with accurate vehicle data.
Manage all aspects of fleet maintenance, scheduling, and utilisation to minimise downtime and maximise efficiency.
Monitor vehicle and trailer systems to ensure full utilisation of the fleet daily.
Monitor fuel efficiency (weekly MPG figures).
Calculate and improve weekly revenue per truck.
Coordinate with Warehouse Supervisors regarding cross-docking requirements.
Maintain up-to-date awareness of transport legislation and ensure full compliance.
Ensure all vehicle accidents and incidents are fully investigated and reported.
Manage legal compliance, tachograph rules, tracking systems, and drivers' infringements, taking corrective action when necessary.
Provide cover when General Haulage Planners are on leave.
Assist with customer queries, including delivery details and ETAs.
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