At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is "Working together to provide outstanding care for our community." Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated 'Good' with inspectors reporting that we have made significant improvements. The Trust's overall rating has also improved to 'good'. We are Compassionate in our thoughts, words and actions We are Aspirational and have a true desire to be dynamic and to innovate We are Resourceful and responsible in the way we work and live We are Excellent in our development, fairness and sharing best practice At the Royal Berkshire NHS Foundation Trust, we value candidates who bring their unique personalities, skills, and experiences to the Trust. When completing your application, we encourage you to highlight your individual achievements and strengths, showing us how they align with the requirements outlined in the job description and person specification. While we recognise that some applicants may use AI tools during the process, please be mindful that AI‑generated responses can often lack the personal detail and relevance needed to demonstrate your suitability for the role. AI generated content is discouraged by the Trust and may diminish the candidates chances of success. Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don't you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical.
Responsibilities
* Install, maintain, and decommission physical and virtual server assets.
* Coordinate server-related changes, break/fix tasks, and upgrades.
* Provide technical support across the Trust's IT systems and services.
* Work collaboratively with other SEs and report to the Server Specialist.
* Contribute to the Trust's Target Operating Model (TOM), supporting day‑to‑day services, small improvements, and larger digital projects.
* Liaison with Key Stakeholders: act as a technical specialist, providing expert advice on server‑related matters to key decision‑makers, senior management, and departmental heads. Communicate complex technical issues clearly to non‑technical stakeholders.
* Collaborative Working: work closely with the IT Infrastructure Manager, Server Specialist, clinicians, and other departments to align server infrastructure with Trust requirements. Maintain strong relationships with third‑party vendors to ensure SLAs are met.
* Technical Reporting: produce detailed reports on server environment metrics, capacity planning, and incident analysis to support senior management decision‑making.
* Server Infrastructure Management: design, configure, install, maintain, and troubleshoot the Trust's server infrastructure, including on‑premise servers, virtual environments, storage systems, and backups.
* System Monitoring and Maintenance: implement monitoring tools and perform regular preventative maintenance to ensure optimal performance.
* Hardware Maintenance: conduct physical maintenance such as drive replacements, memory upgrades, and component swaps.
* Backup and Disaster Recovery: manage backup and recovery procedures, regularly testing plans to ensure data integrity and service continuity.
* Security and Patching: enforce virus protection and patching protocols, following security best practices.
* Capacity Planning: review and optimize server capacity to meet future demands and support growth.
* Project Management: lead or support server infrastructure projects, ensuring timely and aligned delivery.
* Change Management: oversee server changes through Trust's change control processes, minimizing service disruption.
* Preventative Maintenance: plan and execute maintenance schedules to ensure system reliability and security.
* Procurement: collaborate with suppliers and procurement teams to source best‑value hardware/software.
* Budget Management: monitor budgets and identify cost‑saving opportunities.
* Service Improvement: continuously assess infrastructure for enhancements in performance and reliability.
* Business Requirements Translation: convert clinical and administrative needs into technical deliverables.
* System Enhancements: lead performance tuning and feature upgrades, ensuring documentation and change control compliance.
* Server Documentation: maintain up-to-date technical documentation for all server systems.
* Out‑of‑Hours Cover: participate in on‑call rota to support critical systems outside business hours.
* Incident Resolution: serve as primary contact during incidents, coordinating resolution and escalation as needed.
Qualifications
* The role requires extensive knowledge and experience of Windows Server operating systems, Microsoft Hyper‑V/Azure/365, server and storage hardware in an enterprise environment.
* A good working understanding of networking technologies is also required.
* Virtualized environments such as Microsoft Hyper‑V.
* Active Directory, DNS, DHCP, WSUS, DFS, GPOs, etc.
* Office 365 (SharePoint, Teams, Exchange Online).
* Mail & Web filtering tools.
* Windows Server & Exchange.
* VPN applications such as Microsoft Direct Access or Always on VPN.
* Remote Desktop Services.
* Backup and recovery tools such as Microsoft DPM.
* Antivirus – Sophos, Windows Defender.
* Microsoft SQL Server.
* Microsoft SCCM.
* Analytical and Judgement Skills.
* Technical Problem Solving: act as escalation point for complex issues, using analytical skills to interpret logs and performance data.
* Risk Assessment: identify and mitigate risks including security vulnerabilities and hardware failures.
* Decision‑Making: make informed decisions on upgrades and expansions, balancing technical needs with financial constraints.
* Degree in Computer Science, Information Technology, or a related field, or equivalent experience.
* Microsoft MCSE/MCSA or equivalent qualification.
* At least 4 years of relevant experience in similar roles, IT experience gained in Acute healthcare setting.
Benefits
* Flexible working opportunities and a strong emphasis on your work, life balance
* Annual leave – 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
* NHS pension scheme
* Employee Assistance Programme
* Money Advice Service
* Generous maternity, paternity and adoption leave for eligible staff
* On‑site nursery (based at RBH)
* Full educational library services
* Cycle to work scheme, lockable storage for cycles
* Bus to work scheme
* Excellent rail and bus links
* A huge range of Health Service Discounts at hundreds of big brands from holidays to gadgets and restaurants to retail.
By applying for this post you are agreeing to Royal Berkshire NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.
Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information. All new appointments to the Trust, with the exception of executive positions, are subject to a 6 month probationary period. The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies. Royal Berkshire NHS Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust's sites.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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