The post holder will be responsible in ensuring that resources are used effectively and efficiently and work with the staff, leading and coaching them to maximise their potential in support of their future career options.
The post holder in conjunction with the operations manager, matron and head of nursing will ensure that patient safety is maintained to the highest level. The post holder will be responsible to the development and performance management of staff to enable a seamless delivery of both inpatient and outpatient pathways for elective and non-elective care.
The postholder will be responsible for the development and performance management of all non-medical staff to enable delivery of service.
The post holder will deputise for the operations manager and associate director as required.
KEY TASKS & RESPONSIBILITIES
* To be responsible for matching capacity to demand for services and for meeting all national and local target
* To lead any extraordinary waiting list projects, engaging the appropriate staff and identifying all necessary resources
* To be responsible for working with the information department to design
information reports that can assist project or operational outcomes
* To act as lead for the business development of the directorate’s services
* Where changes in service delivery are required, write business cases outlining strategy and intended action
* To be responsible for liaising with medical staffing and manpower co-ordinator on
the appointment of locums and substantive staff
* To be responsible for identifying suitable clinical work patterns and ensuring timetables are correct
* To investigate and respond to complaints on behalf of the directorate
* To be responsible for making operational decisions on clinic formats, and
agreeing proposed changes to templates
* For contracted services running across all Trust sites, to be responsible for
ensuring appropriate staff levels are available and for deciding appropriate action where services are not viable
#J-18808-Ljbffr