Purpose of the role
A vacancy has arisen in the Technical Operations team for a Quality Control Technician to be based out of our site at Hingston Down in Cornwall.
A Quality Control Technician is responsible for conducting sampling, field testing, and specimen preparation tasks for Concrete, Asphalt, and Quarry products, adhering to applicable British standards and company protocols. Heidelberg Technical UK is dedicated to upholding high levels of customer satisfaction by consistently ensuring and enhancing its product range and technical services through the establishment, documentation, and upkeep of a comprehensive quality management program. You will work collaboratively within a team under remote supervision, prioritizing efficiency while upholding outstanding standards and meticulous attention to detail.
Previous experience is desirable, although full training will be given to the right candidate. You will need to hold a full, clean, UK Driving Licence, as driving is a key requirement of the role.
You should be highly motivated to succeed, a good communicator and be able to adapt to change. Overtime will be required in the role.
Key accountabilities
* Maximising the contribution of the technical departments towards ensuring cost effective product manufacture.
* Establishing and maintaining product quality levels consistent with commercial/operational drivers and customer requirements.
* Administering high quality technical support to Commercial, Operations and external customers.
* Other duties as requested by your manager
* Carry out sampling, field testing and specimen preparation of Concrete, Asphalt and Quarry products in accordance with relevant British / European standards and company procedures.
* Investigate and feed back to the technical and operations teams on quality issues at relevant sites and depots under their control, including but not limited to:
* Concrete sampling, testing and preparation
* Asphalt sampling, testing and preparation
* Aggregate sampling, testing and preparation
* Preliminary plant or customer site investigations
* Preliminary investigation of product issues
* Review of water demands in RMC including plant M.C testing
* Review of site practice
* Review of truck delivery practices / issues
* Review product consistence variances
* Raise NCRs and Near Hits as appropriate.
* Challenge behaviours which demonstrate a negative attitude towards safety and/or quality.
* Assist with transportation of test specimens.
What's on Offer
* Employer of choice: Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador
* Compensation Package: Bonus incentives / Generous Pension Schemes / Life Assurance
* Work Life Balance: 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical
* Family Friendly: Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption/IVF/Menopause
* Social Value: paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces)
* Wellbeing: Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover