My client stands at the forefront of their industry, and after doubling their revenue over the past six years, they're building out their leadership team to drive the next phase of expansion. This is your opportunity to step into a key leadership position where operational excellence, commercial expertise, and horticultural passion come together to drive a premium business forward. As a Retail Operations Manager, you'll be overseeing all aspects of daily operations across plant areas, retail departments, and customer facilities, ensuring the highest standards are maintained throughout. You'll have the chance to lead and inspire a diverse team of horticultural specialists and retail staff, drive sales growth and profitability through strategic merchandising and inventory management and build strong supplier relationships to secure quality products. This role offers genuine autonomy and the opportunity to shape the customer experience, working with a business that values premium positioning, innovation, and operational excellence across 52 locations. The Retail Operations Manager position would suit someone with proven senior operational or management experience who combines strong commercial acumen with comprehensive horticultural knowledge and genuine passion for plants. If you have excellent leadership skills, outstanding customer service orientation, and the ability to analyse performance data whilst developing hig...