My Client is an established manufacturer based in the St Ives area. They are seeking an Order Fulfilment Administrator to join their busy team to provide effective and efficient administrative support through the processing of orders from receipt to delivery. This will also include Dealing with freight forwarders and any issues, should they arise. Main Duties: Processing Sales orders and all necessary paperwork with accuracy and attention to detail to ensure that all customers receive the correct goods to the correct address at the correct price Carrying out dispatch admin duties Meeting special requirements by liaising with Purchasing regarding non-stock items Ensuring best shipment methods and prices are achieved by negotiating with freight couriers as required Checking Stock levels and liaising with the Warehouse Team Liaise with other departments regarding production requirements and urgency of orders Ensuring that customers are kept up to date with their orders by emailing relevant documentation and information (invoices, packing lists tracking numbers for deliveries etc) Requesting proof of delivery documents to ensure that orders have been safely received enabling the Company to effectively manage delivery queries Keeping accurate records and spreadsheets to ensure that Sales, Accounts and Purchasing colleagues have access to up-to-date information Ensuring accuracy by checking courier invoices against quotations Communicate effectively across all departments involved in the sales process Salary: £23,492.04