Hybrid working - 3 days in office - Hackney (London Fields)Salary up to £38,000 depending on experience.The roleWe are looking for a CRM Executive to join our Retention marketing agency. You will be working with the CRM Manager and a team of copywriters and designers to deliver world-class email & SMS marketing services including strategy, campaign building, flow implementation and lead collection via popups. You will have experience using email marketing to increase brand engagement, loyalty and customer retention. You will implement best practices and strategies within email marketing, e-commerce, lifecycle, and funnel optimisation methodologies to drive performance for clients across a wide range of sectors including cereal, alcohol free beer, supplements, clothing and more.It's the perfect role for an email marketer looking to grow their skills and techniques across an exciting variety of brands while curating a proven track record for their team.ResponsibilitiesSupport lifecycle strategy and execution for clients on email and SMS, delivering results that drive engagement, repeat purchases, cross sell, retention, and lifetime value (LTV)Build and execute targeted email campaigns that drive engagement and retention across CRM channelsAssist the CRM Manager, across all brands, in the execution of daily tasks and ad hoc support – marketing calendar, A/B testing and reportingWork to identify the best segments for sending campaigns and audience logic for email flowsUse data to continuously test, measure and optimise the brand’s email marketing including deliverability, segmentation, and forecasting knowledgeSupport on launching of new flows & automationsSupport in development of creative briefs for design and copywriting teams to drive resultsRequirements1+ years experience in DTC (direct-to-consumer) lifecycle, retention marketing and email marketing production 1+ years hands-on expertise with KlaviyoFamiliarity with the top integrations and apps in the space is a bonusStrong partnership skills to collaborate across teams and share your ideasUnderstanding of A/B testing practices, ability to draw conclusions from data and take action accordinglyUnderstand email best practices, including segmentation, deliverability, copy and design approachesBe great at organising and prioritising your workload across many brand accounts and experience managing multiple project deadlines and client workloads at onceAbout usElliotDigital is a multi-award winning, highly-collaborative, and fast-growing retention marketing agency in London, working with the most exciting and disruptive DTC brands in their respective industries.Our expertise in email and SMS marketing allows our clients to cultivate relationships with potential customers and build lasting relationships with current customers to create lifetime value. We are looking for someone to bring unmatched creativity, curiosity and good energy to our small and dynamic team.PerksCompetitive salaryHybrid working (3 days in Hackney-based office, 2 WFH)Get your birthdays offUnlimited free coffeeTons of office snacks (and discounts to ElliotDigital brands)Commitment to continued professional learning and development opportunities Hybrid working - 3 days in office - Hackney (London Fields)Role type – Permanent / Full TimeSalary up to £38,000 depending on experience.