Job: Business Support Administrator Location: Market Harborough Contract Type: Permanent, Part Time (3 days a week; Monday is non-negotiable) Annual Salary: £13,759.20 Are you passionate about making a difference in the education sector? Do you thrive in a supportive team environment and enjoy administrative tasks? If so, we have an exciting opportunity for you! Our client is seeking a dedicated Business Support Administrator to join their small but dynamic team. You will play a crucial role in ensuring that administrative tasks are completed efficiently and accurately, contributing to the overall success of the organisation. What You'll Be Doing: Collaborating with your team to meet performance targets and customer timelines. Processing apprenticeship certificate claims and managing printing and despatch processes. Conducting quality checks on the work of your peers to maintain high standards. Providing exceptional customer service via phone and email, addressing general inquiries and specific account questions. Assisting wider Operations teams with various tasks as needed. Hosting and facilitating smooth virtual training sessions on Zoom. Liaising with internal and external suppliers to ensure timely delivery of products and services.What We're Looking For: A proven track record in delivering excellent customer service. Exceptional attention to detail, even when handling repetitive tasks. Strong IT skills an...