Job brief
We are looking for a competitive Retail Sales Assistant to help customers identify and purchase products they desire. Sales Assistant duties include selling, restocking and merchandising. The goal is to provide high class customer service and to increase company's growth and revenue through sales maximisation
Responsibilities
* Customer Service: Greeting customers warmly, answering queries, handling complaints, and providing recommendations to drive saleswhilst ensuringhigh levels of customer satisfaction through excellent sales service
* Sales & Transactions: Manage point-of-sale processes like processing cash, credit, and digital payments accurately via ECR systems.
* Merchandising & Stock: Replenishing stock, building displays, cleaning shelves, and actively involve in the receiving and unloading of new shipments and deliveries. Maintain outstanding store condition and visual merchandising standards,
* Upselling: Ascertain customers' needs and wants and accordingly recommend and upsell items that match customer needs. Keep up to date with product information, accurately describe product features and benefits
* Operations: Maintaining health and safety standards, checking for expired products and assisting with inventory counts.Follow all companies policies and procedures
Requirements and skills
* Communication: Strong interpersonal skills to interact effectively with customers in a friendly, helpful, confident and engaging manner. Proficiency in English is a must
* Physical Stamina: Ability to stay focussed for long periods and lift stock.
* Reliability: Punctuality and trustworthiness.
* Technology: Familiarity with POS systems or capability to learn and basic administration skills would be preferred
* Flexibility: Available to work weekends, evenings, or flexible shifts
Education: High school degree would be preferred
Job Types: Part-time, Zero hours contract
Pay: £12.21-£12.47 per hour
Expected hours: 20 per week
Benefits:
* Company pension
* Flexitime
* Store discount
Ability to commute/relocate:
* Brighton BN2 1EU: reliably commute or plan to relocate before starting work (required)
Work authorisation:
* United Kingdom (preferred)
Work Location: In person