Join to apply for the Deputy Store Manager - Erdington role at Pets at Home
Full-time, £27,000 - £30,000 per annum
Ref: 34335
Location: D1, Ravenside Retail Park, Kingsbury Road, Erdington, Birmingham, West Midlands, B24 9QB
Overview
Deputy Manager – Erdington – 39 hours
We’re Pets at Home, one of the UK’s leading pet care businesses. If you’re passionate about pets, you’ll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.
What’s the role?
We’re looking for a Deputy Manager to join our team in Erdington. As the Deputy Store Manager, you’ll work closely with the Store Manager to oversee the store’s day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you’ll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.
Your Key Responsibilities
* Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
* Driving sales performance and achieving key KPIs.
* Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
* Acting as Duty Manager when the Store Manager is unavailable.
* Leading by example and contributing to the store’s overall success.
We’ll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Who are we looking for
We’d Love To Hear From You If You
* Have at least 1 year of management experience in a retail environment.
* Are passionate about retail and delivering exceptional results.
* Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
* Have excellent communication and leadership skills to engage and inspire your team.
* Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
Benefits
* Annual bonus opportunities.
* 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
* Your birthday off to celebrate in style.
* Life assurance worth 4x your annual salary.
* A 4% company pension contribution.
* Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
Don’t wait—apply now! We may close the vacancy early due to high interest.
Openings and dates
Date Posted: 05-09-2025
Expiry Date: 19-09-2025
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