At DXC Technology, were people first. Why? Because its people that get the job done.
We have a flexible, autonomous, and open work culture. Its successful because we have character: were proactive, collaborative, and ambitious; we find solutions, set standards, and make things happen. Were focused on the future, so we keep our employees at the cutting-edge of their fields with personalized training programs. At DXC, youll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do.
We are currently looking for a Desktop Support Engineer to support one of our clients based on-site in Yeovil.
This is a full-time, position working a 37.5-hour week Monday Friday. The ideal candidate will be required to have a flexible approach as overtime and on-call duties may be required.
Due to the nature of our client's work the successful candidate will need to currently hold or be eligible to obtain SC Security Clearance.
Responsibilities:
Desktop / Laptop / VDI build, configuration and deployment to end users
Software installation / deployment
Smartphone deployment
Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls
Hardware installation / upgrade / break fix for desktop, laptop, and server
Smartphone support
Service Desk cover as required
Assisting with customer projects
What we're looking for:
Full UK driving license is essential to provide support across the large site and surrounding satellite sites
Microsoft Windows 7 and 10 Operating Systems Deployment, configuration and support
Microsoft Office 2010 onwards
Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role
Knowledge of Microsoft SCCM and OS / Application deployment
Good verbal communication: ability to communicate to all levels
Good written communication: concise and accurate call logging, documentation, and email correspondence
Good time management / organisational skills
Work well as part of a team or independently
Desirable skills / qualifications:
Microsoft Windows 7/10 training and certification
Active Directory management
Understanding of SCCM
Understanding of Mobile Iron or similar mobile device management platforms
Understanding of McAfee EPO
What We Offer
DXC provide a comprehensive Flex benefits scheme including Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday and options to increase holiday and select benefits appropriate to you.
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