We are seeking an experienced Operational Resilience Manager to lead and enhance our Business Continuity Management framework.
This is a standalone role reporting into senior leadership, partnering closely with risk, compliance, operations, and IT teams.
* Design recovery strategies, run Business Impact Assessments (BIAs) with department heads to identify critical processes and recovery objectives
* Review and update continuity policies, playbooks, and testing schedules
* Plan and deliver training, awareness sessions, and simulation exercises across the business
* Act as a key member of the crisis management team during live incidents
* Coordinate post-incident reviews and improve strategies based on lessons learned
The ideal candidate will have strong experience in BCM / Operational Resilience within a banking environment.
* Solid understanding of UK regulatory requirements (FCA, PRA, BoE)
* Experience leading BIA, BCP creation, scenario analysis, and risk assessments
* Skilled in training, testing, incident management, and crisis coordination
* Ability to engage stakeholders at all levels and embed a resilience culture
This role requires a hands-on professional who enjoys both strategic design and real-time delivery.