Job Description
The salary for this role is £23,581.58 a year. The role will also include a £2,000 a year market supplement.
Join Our Community
Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career?
If so, this could be the opportunity for you.
The Role
Permanent, 35 hours a week.
Scope's Wimbledon shop - 84 The Broadway, London SW19 1RH
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm GMT on Monday 2 March 2026.
As Shop Manager of Scope’s Wimbledon shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different
In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:
* Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.
* Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms
* Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team
* Work collaboratively with the Assistant Shop Manager
For more information about the role’s responsibilities and the skills and experience required, please use the Full job description
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
About You
We’re looking for someone who has:
* Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.
* Commercially aware and able to spot opportunities
* Be able to lead and support people
* Customer-focused, with a can-do attitude
* A team player with strong work ethic
* Accurate and detail-oriented
* IT literate and numeracy skills
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
Working in Our Shops
Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.
Shop Hours
Scope shops are open every day. Some weekend and Bank Holiday cover is needed.
* Full-time: 35 hours per week, five days out of seven
* Part-time: Weekly hours on a seven-day rota
Additional Information
In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.
You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.
Anonymised applications
We use an anonymised shortlisting process as part of our commitment to equality, diversity, and inclusion. All advertised vacancies require a CV and the completion of a short application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Guaranteed interview scheme
We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.
As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who declare a disability on the application form and also meet the essential criteria in the person specification.
If you need any changes or support during the recruitment process, please email recruitment@scope.org.uk.
You can also find more details about asking for adjustments at interview on our website.
Important to know
* You must meet all the essential requirements listed in the job description.
* If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.
Equality, Diversity and Inclusion
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Benefits
* 35 days holiday
* Pay progression at 6 months and 2 years
* Company pension
* Excellent training and career development
* Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
* Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more
* Long service awards and employee recognition awards
Link to full benefits package and what our colleagues say about Working at Scope | Disability charity Scope UK
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable. For more information go to www.scope.org.uk
How to apply
Click the apply button to create an account and complete your application form.
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