Infrastructure engineer

💻 Infrastructure Engineer | Managed Hosting | Nutfield, Surrey

🕘 Full-time | £35,000 - £45,000 Basic Salary | Hands-on across 2nd to 3rd Line | Office-Based (with overtime options)


Looking to break out of the typical MSP grind and actually make an impact?

A growing managed hosting provider is on the lookout for a skilled Infrastructure Engineer to join their tight-knit team. This is a hands-on role across 2nd and 3rd line support, with exposure to core hosting infrastructure and direct client ownership.


As a valued member of a small but highly technical team, you won’t just fix tickets—you’ll be involved in shaping solutions, executing projects, and influencing how services are delivered.


🛠️ What you’ll be doing:


* Supporting Microsoft environments across Windows Server, AD, RDS, Exchange & Hyper-V
* Handling a wide range of support queries (1st–3rd line) via phone, email, and ticketing
* Troubleshooting complex network issues (Firewalls, DNS, VPNs, VLANs, etc.)
* Maintaining backup and disaster recovery solutions
* Working on customer projects and systems upgrades
* Occasionally visiting UK data centres and participating in out-of-hours work (paid overtime)


🧠 Tech You'll Use:


* Microsoft Windows Server & Exchange (2010–2016)
* Active Directory, Group Policy, NTFS Permissions
* Microsoft RDS, Hyper-V, Veeam, SonicWALL/Draytek
* PowerShell, Batch/VBA scripting, Office 2010–2016
* Networking: TCP/IP, DNS, DHCP, VLANs, VPN


✅ What We're Looking For:


* Minimum 3 years’ experience in 1st–3rd line support
* Strong understanding of Microsoft-based infrastructure and hosted environments
* Someone proactive, technically confident, and ready to own the full support lifecycle
* Comfortable working in data centres and managing physical hardware


Why Apply?


You'll work in an environment where your voice matters, your work is valued, and your growth is supported. Perfect for someone who wants variety, responsibility, and the chance to shape the infrastructure they support.


📍 Location: Office-based in Nutfield (Surrey) with occasional travel & out-of-hours support.


Interested or want to learn more? Apply now for a confidential call with me!