Portfolio Manager – Student Accommodation
Location: Exeter
Salary: £35,000 to £40,000 per annum + performance-based bonus
Full-time, permanent
We are proud to be working on an exclusive basis with a growing and forward-thinking student accommodation provider to appoint a Portfolio Manager for their Exeter region. This is an excellent opportunity for a property professional who thrives in a fast-paced, service-led environment and wants to take real ownership of a portfolio that matters.
Our client is on a mission to raise standards across the sector by delivering well-managed, high-quality homes for second and third-year students. They combine operational rigour with a strong customer focus and are committed to hiring people who take pride in doing things properly.
About the Role
You’ll be responsible for managing a regional portfolio of student homes, overseeing everything from lettings and move-ins to maintenance coordination, compliance, and tenant experience. This is a hands-on role where you’ll be expected to keep things running smoothly and spot opportunities to improve how the portfolio performs.
Key Responsibilities
* Manage lettings cycles, move-ins, and property handovers
* Oversee maintenance coordination, refurbishments, and presentation standards
* Handle escalated issues such as arrears, complaints, and council tax queries
* Support and liaise with internal teams, site staff, and regional leadership
* Onboard new properties into the portfolio and ensure compliance is maintained
* Monitor KPIs and provide regular reporting to your Regional Manager
* Contribute to the successful delivery of summer operations, including large-scale move-ins
* Suggest and support improvements to internal systems and processes
What We’re Looking For
* Experience managing student accommodation, BTR, HMO, or residential property portfolios
* Strong organisational and communication skills
* Able to manage multiple properties and tasks at once, particularly during peak seasons
* Detail-focused and confident using tech and property systems
* A proactive, calm, and solutions-oriented mindset
* Full UK driving licence is desirable but not essential
Why Apply?
This role offers more than day-to-day property management. It’s a chance to join a purpose-driven team in a business that’s growing fast and scaling with intention. The culture is professional but down-to-earth, with a focus on high standards, collaboration, and continuous improvement.
You’ll be supported to develop and given space to make a genuine impact, whether that’s through process improvements, operational leadership, or future progression into asset management.
Exclusively represented:
This opportunity is being managed exclusively by Vianney Dinnall-Sadler, Associate Director at Macdonald and Company. All applications and enquiries will be handled with confidentiality and care. To arrange an informal conversation, please get in touch directly.