Control Centre Manager – Solihull based
As a Control Centre Manager for REMOS you'll play a pivotal role in shaping the future of traffic management across regional networks. Working within a dynamic control room environment, you will be responsible for the safe, efficient, and compliant operation of a remotely operated traffic signal control centre. You will manage a team that will ensure the effective monitoring, control, and optimisation of traffic signal assets across the network, while supporting traffic flow, road safety, and network resilience. With excellent attention to detail and a professional approach, you will also be able to handle customer operational queries, administration and reporting with ease.
Who we are:
SRL Traffic Systems is the UK and Ireland's leading manufacturer and supplier of mobile intelligent transport systems (ITS). We have developed REMOS, a cutting-edge solution that transforms signalised traffic management by eliminating the need for on-site operators. Instead, control is centralised in a secure control room, reducing labour and transportation costs while improving safety by minimising exposure to traffic hazards and potential abuse from road users. We're a growing company, proud to be the only UK manufacturer offering both sale and hire of traffic light equipment.
What's in it for you?
This role offers the opportunity to directly manage a fantastic team being at the front-line of REMOS operations. Working 40 hours per week, across core operating hours of 7am to 7pm, you will work in a state-of-the-art control centre in Birmingham Business Park, Solihull. With a whole host of fantastic benefits and exposure to key stakeholders, you will thrive in this exciting environment.
Responsibilities include:
Oversee the real-time monitoring and remote operation of traffic signal assets, including signal timings, plans, and strategies.
Ensure safe and timely implementation of signal changes in response to incidents, congestion, roadworks, events, and emergencies.
Act as the senior escalation point for signal-related incidents, faults, and network impacts.
Ensure accurate use of Road Traffic Management Corporation (RTMC) systems or equivalent adaptive signal control technologies.
Ensure the REMOS control centre operates effectively on a 24/7 (or defined hours) basis.
some travel may be required.
Maintain clear operational procedures for remote signal control, fault response, and escalation.
You will:
Possess proven leadership experience in a control centre operational environment (e.g. Command Centre, Call Centre).
Have excellent decision-making, communication, and stakeholder management skills.
Be able to remain calm and decisive in a live network environment.
Preferably have experience with Urban Traffic Control (UTC), Urban Traffic Management Control (UTMC), SCOOT, MOVA, or equivalent systems.
Have a background in local authority or strategic road network operations or knowledge of relevant traffic signal standards, guidance, and legislation.
Be based in commutable distance to Birmingham Business Park, Solihull with a full UK driving license.
What We Provide
Full comprehensive training
Mobile Phone and Laptop to support you in your role
Access to 'People Safe' app, delivering emergency support whenever you need it, ensuring safety in all environments, including out of work
Benefits
25 days leave plus bank holidays increasing with service
Auto enrolment to the company pension scheme, helping you plan for the future
Life Cover, providing financial protection for your loved ones
Virtual GP Service 24/7, all year round for you and your immediate family
Employee Assistance Programme including counselling service, to support you when you need it most
Loyalty Scheme starting from 1 years' service
Free confidential financial, wellbeing and legal support through 'Wisdom'
Earn £500 for referring new employees using our Referral Scheme (terms and conditions apply)
Ready to Build Your Future?
It only takes a few minutes to apply and take the first step toward a role where you can grow your expertise, make a real impact, and be part of a dynamic environment.
Our recruitment process includes a phone screening followed by an on-site interview.
SRL Traffic Systems is an equal opportunities employer. We value diversity and inclusion and will make reasonable adjustments during the process if requested.