This is a 3 year Fixed term role 35 hours per week, rota based across 7 days including mornings, afternoons, evenings and weekends. Scope - To be a member of a multi-disciplined team using holistic approaches to support Depaul service users. Working to a housing-led, low threshold, harm reduction approach, where service users receive a high degree of support and advice. Depaul has a commitment to service user participation and to empowering our service users to manage their own lives. The aim of the role is to support and signpost service users into services that will improve their housing, health and wellbeing while improving the service users quality of life. This is achieved through the provision of engagement and individualised support plans, targeted interventions, signposting and group work. You will work proactively form strong relationships and gain service users' trust, striving to provide the best possible service levels at all times. Key Responsibilities Service user focus To provide service user support in a person lead manner, which is both professional and respectful. Assess the safety and wellbeing needs of the service user and develop plans which address and reduce identified risks. In partnership with service users, to assess their need sand develop support plans, which are flexible and respond to the changing needs of the service users. Supporting people to engage with services, to stabilize and settle into accommodation settings To build effective, appropriate and supportive relationships with service users, developing support plans with the aim of reducing re-offending Be responsible and resilient in the face of challenging behavior and individuals who may be in crisis; disclose and discuss risks responsibly, operate within existing data sharing frameworks; acknowledge areas of limitation; and liaise with all linked professionals responsibly. Developing and implementing Resettlement Plans and reviewing progress with Service Users. Facilitate individuals to identify and maintain appropriate move on accommodation providing practical help and support throughout this transition. To work with service users and relevant external agencies in order to deliver meaningful and effective key working To support service users to integrate with their communities in line with good neighborhood principals. To advocate on behalf of service users to achieve the best outcomes for them. Provide outreach work within the community based on service delivery needs Health & Safety To ensure that Health and Safety standards are met within the service in accordance with Depauls Health and Safety policy and procedures. To undertake assigned duties regarding the overall health and safety and security of the service and utilize available security systems to manage risk relevant to the service. To ensure completion of all relevant wellbeing and health and safety checks Administration & Record Keeping Carry out service administration tasks such as; upkeep of client records, financial transactions, internal and external reports, incident and accident management and other record keeping relevant to the roles. To remain vigilant to IT and cyber risks and comply at all times with Depauls IT Security policies. Other duties To be a contributing team player, taking part in handovers, team meetings, core training, the mentoring of Volunteers and supporting other team members in ensuring all decision making is appropriate and consistent To at all times undertake your role in a professional manner maintaining a high quality standard of work in line with Depaul Values and ethos. The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time Ability to work on a rota basis (7-dayweek Mornings, Evenings & Weekends) Essential Criteria for community outreach Case Workers: Access to a car insured for business purposes during working hours, and a valid driving licence. Access NI - This Post is subject to an Enhanced Access NI check. Having a criminal record will not necessarily debar you from working with Depaul. This will depend on the nature of the position, together with the circumstances and background of your offences or other information contained on a disclosure certificate. NISCC - This post is subject to NISCC registration, if you do not hold a valid registration this must be completed within your probationary period.