Our Excellent Benefits Package At ENU, we offer a great working environment where we support ambition, recognise achievement, and offer other excellent benefits including: Minimum of 41 days annual leave (including 10 fixed holidays at Easter and Christmas) and the option to purchase additional annual leave Generous employer pension contributions A wide range of learning and development opportunities Opportunity to join our staff inclusion and support networks Access to our benefits platform Vivup which includes huge range of discounts across the UKs major retailers, health care discounts and Cycle to Work Access to our Employee Assistance Programme The Team As one of the largest professional services departments in the University, Information Services (IS) is responsible for the provision of technology, systems and library services. Information services underpin all aspects of university operations and provide key enablers to deliver the ambitious University strategies for Learning & Teaching, Research & Innovation and Internationalisation. To do this, IS must observe sector and technology trends, listen to its users needs, develop core, interoperable capabilities, designed in such a way that they can be re-used in multiple contexts, and ensure that these are expertly delivered based on business priority and at best value for money. The Role The Senior Campus IT & AV Technician role encompasses the provision, installation, maintenance, and support of IT & audio-visual technologies across the University estate. They will manage assigned Campus IT & AV Technicians and be responsible for supporting them with workload allocation and developing their knowledge and training. The Senior Campus IT & AV Technician will rotationally deputise for the Campus IT & AV Manager when required and will take lead responsibility in one or more technology or areas of service. Who are we looking for You will: Support the IT & AV technology within key University spaces, including teaching, learning, meeting and workspaces, ensuring these are proactively monitored and updated, and identify opportunities for continuous improvement. Take responsibility for one or more technology, or area of service, within the remit of the team, sharing best practice and sector trends. Manage assigned staff including (but not limited to) supporting their development, review of performance and conducting regular 1:1s in accordance with all University policies. Liaise with colleagues in Information Services to develop high quality, innovative and cost-effective solutions for the provision of services. This may be as part of a formal project team or other continuous improvement or staff development initiatives, supporting change initiatives to completion. Ensure the accurate recording and updating of all IT hardware assets within the remit of the team using the University designated asset management system. Ensure that all customer incidents and service requests are logged, progressed, tracked and concluded satisfactorily using the University-designated Service Management System to agreed Service Level Agreements (SLAs). Additional information Application closing date: 11.59pm on Sunday 25 th May 2025 Interviews: W/C 9 th June 2025 Salary: £30,805 - £37,174 The University may be able to sponsor the employment of international workers in this role. This will depend on several factors specific to the successful applicant. Edinburgh Napier is committed to creating an environment where everyone feels proud, confident, challenged and supported and are holders of Disability Confident, Carer Positive and Stonewall Diversity Champion status. ADZN1_UKTJ