Head of surveying services

Join to apply for the Head of Surveying Services role at Paradigm Housing Group

Shape the future of housing and sustainability with SettleParadigm as our Head of Surveying. This is your opportunity to lead a high‑performing surveying service at one of the UK’s most ambitious housing providers. You’ll drive innovation in building surveying, stock condition, retrofit, and asset management – working flexibly within our hybrid model (two days in the office in High Wycombe, three from home) and a culture that champions expertise, collaboration, and growth.

At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 27,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising the number of new affordable homes we build.

About the Role / Team

This role has responsibility for surveying across the spectrum: Building Surveying, Disrepair, Stock Condition, Retrofit and general property inspections. Your leadership will influence decisions that improve lives and future‑prove our housing portfolio.

Key Responsibilities

• Lead and manage the Surveying Services Department – Provide clear, measurable guidance to deliver a high‑performing, customer‑focused surveying service across Paradigm’s property portfolio.
• Oversee all inspection and compliance activities – Ensure stock condition, health & safety, technical inspections, and retrofit assessments are delivered to the highest standards and regulatory requirements.
• Drive strategic asset management and continuous improvement – Maintain accurate asset data, implement robust systems, and embed best practices to support proactive decision‑making and long‑term planning.
• Provide expert technical advice and governance – Advise on building pathology, compliance, and investment strategies, ensuring adherence to legislation and SettleParadigm’s policies.
• Lead and develop a high‑performing team – Mentor and coach managers and staff, foster collaboration, ownership and a culture of professional learning & development across the team, ensuring consistent service delivery through effective resource and performance management.

What We’re Looking For

Must Haves

• Degree in Building Surveying OR a construction‑related discipline – strong academic foundation in surveying principles.
• Extensive technical knowledge of building pathology, defect diagnosis, and compliance within the social housing sector.
• Proven leadership experience managing teams and improving performance in a surveying or property services environment.
• Excellent stakeholder management and communication skills, with the ability to influence and explain complex technical issues clearly.
• Strong commercial and analytical skills, including experience in contractor management, procurement, and delivering value for money.

Nice to Haves

• Professional qualification such as MRICS or equivalent experience.
• Knowledge of retrofit processes and PAS 2035 compliance.
• Familiarity with asset reinvestment analysis and stock data review methodologies.

This role could be ideal for an experienced Senior Surveyor ready to take the next step into a strategic leadership position, or for a current Head of Service seeking a broader remit with additional services to manage. It may also appeal to a senior‑level professional, such as a Director, who is looking to return to a more hands‑on, operational role while still providing high‑level technical leadership.

Benefits

Annual salary package: in excess of £80k p/a

30 days holiday on starting plus Christmas closure and buy‑out options

Generous pension scheme – up to 9.5% employer contribution via salary sacrifice

Family‑friendly leave – enhanced maternity, paternity, and adoption leave

Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover)

Life cover and income protection

Flexible working – hybrid options, modern offices, free parking & EV charging

30+ Mental Health First Aiders available to support

Car leasing via salary sacrifice (for permanent colleagues subject to conditions)

Funded training, qualifications & apprenticeships

3 paid volunteering days in the local communities

Paid professional subscription (one per year)

Our Commitment

We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio‑economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.

Closing Date

Tuesday 06 January 2026. Please note we will review any early applications before the Christmas break and may call candidates for an initial conversation about the role.