Salary: £15,000 - 19,800 per year Requirements: Proven experience as a Network Engineer / Tooling SME. Strong background in network engineering and operational support environments. Hands-on experience designing and implementing integrations between network monitoring tools and ITSM platforms (e.g. ServiceNow). Expertise configuring and optimising network observability tools across on-prem and cloud platforms. Proficiency with: SolarWinds (on-prem and cloud observability), Cisco & Meraki networking solutions and Palo Alto Strata Cloud Manager. Ability to collaborate effectively with network engineering and operations teams. Capable of providing tooling SME guidance, best practices, and operational recommendations. Nice to have: Experience working in or supporting a Network Operations / Operations Centre. Nice to have: Exposure to automation, event correlation, or alert optimisation within ITSM platforms. Responsibilities: Support design, deployment, and optimisation of integrations between network observability tools and ITSM platforms. Collaborate with network engineering and operations teams to improve tooling effectiveness. Provide guidance on best practices and operational recommendations related to network tooling. Technologies: Cloud Cisco Support ITSM Network ServiceNow More: We are seeking a Network Engineer / Tooling SME for a hybrid/field-based role focused on enhancing integrations between network tools and ITSM platforms. This 6-month contract offers competitive pay of up to £550 per day (Inside IR35). We value strong engineering fundamentals and hands-on experience in both on-prem and cloud environments. Our team is dedicated to creating effective solutions while fostering a collaborative environment. last updated 6 week of 2026