**About Us**
**Norfolk Broads Exteriors is a leading home improvement company specialising in double glazing products like windows, doors, and conservatories. We're known for our quality and customer service, and we're seeking a proactive and organised Administrator to support our growing operations team.**The Rol
e** A
s Of
fice Administrator, you'll ensure the smooth running of daily operations by managing customer records, coordinating appointments, processing documentation, and assisting sales and installation teams. This is a full-time role, Monday to Friday.**Key Re
sponsibi
lities**
• Maintain and u
pdate customer records using AdminBase CRM
• Handle incomin
g calls and emails professionally
• Schedule s
urveys, installations, and follow-up appointments
• Prepare a
nd process contracts, invoices, and documentation
• Liaise wi
th customers for details and updates
• Support i
nternal teams with administrative tasks and reporting **Req
uiremen
ts**
• Experience
in an administrative role, ideally in home improvement/construction
• Knowled
ge of AdminBase CRM (or similar systems)
• Strong
organisational and time management skills
• Attentio
n to detail and accuracy
• Good wr
itten and verbal communication skills
• Profi
cient in Microsoft Office (Word, Excel, Outlook) **W
hat
We Offer**
• Compet
itive salary and benefits
• Supp
ortive and friendly team environment
• Trai
ning and career development opportunities **H
ow
to Apply**
Message me your interest, and let's discuss the next s
teps**