Service Manager Opportunity Elevate Your Career with a Leading Automotive Dealership Ready to advance your career? Join a prestigious automotive dealership as a Service Manager. This role blends leadership, strategic planning, and customer service, ideal for a seasoned professional. Key Benefits: - Leadership Role: Manage a team including Service Receptionists, Workshop Controllers, Technicians, and Apprentices. - Strategic Influence: Collaborate with the General Manager to set and achieve departmental goals, ensuring customer satisfaction and profitability. - Career Development: Engage in continuous professional development for yourself and your team. - Customer-Centric: Enhance customer relations and satisfaction through improved facilities, skills, and marketing strategies. - Financial Acumen: Oversee budgets, control expenses, and maximise profitability through efficient resource management. Key Responsibilities: - Operational Efficiency: Ensure the service department runs efficiently and profitably by adhering to policies and standards. - Customer Satisfaction: Maintain high standards of customer service and retention, ensuring positive and professional interactions. - Financial Management: Achieve budget objectives by examining accounts, operating controls, and KPIs. Ensure accurate invoicing and job costing. - Personnel Management: Recruit, train, and manage service staff. Conduct performance appraisals and ensure tra...