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Sales Assistant - WHSmith - Gatwick North
Contract Type: Permanent
Working hours: 5 out of 7 including weekends, or 1pm starts
As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to deliver our store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
* 5 years continuous references – to gain an airport pass, you will need to provide 5 years’ worth of employment or education references without gaps.
* Criminal Records Bureau Check – to be completed by WHSmith if your application is successful.
* Photographic ID, e.g., passport or UK Driving Licence.
What being a Sales Assistant is all about:
* Delivering exceptional customer service to all our customers.
* Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for shoppers.
* Meeting high standards of display and visual merchandising to help customers find what they're looking for easily.
* Being part of a team and supporting colleagues.
What our Stores would love to see:
* A passion for providing customers with an exceptional in-store experience.
* Confidence in communicating within the team.
* Motivation to achieve excellent results and standards.
* Adaptability to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy. Along with your salary, pension scheme, paid annual leave, and employee discounts, we offer deals from retail partners that can help you save money and create memories—whether enjoying a meal, an adventure, or tickets to the latest blockbuster.
Our Employee Assistance Programme provides support and guidance for your wellbeing—physical, mental, or financial—whatever the future holds.
About us:
WHSmith has a remarkable heritage and is expanding, especially in airports, hospitals, rail stations, and motorway services. Our goal is simple: to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow, providing an excellent customer experience with the latest tech. We’ve formed strong partnerships with brands like M&S and Costa Coffee to broaden our offerings across the UK. As we progress, our aim remains: to make every one of life’s journeys better!
WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves.
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