Operations Manager
We are currently recruiting foran Operations Manager for the FM division of the business. The general role is to efficiently co-ordinate and manage all the operational requirements of a fast paced, multi contract, facilities management division.
Main Responsibilities
Overall responsibility for all incoming work orders from client systems, ensure all works are responded to within set SLAs. Facilitate fulfilment via an internal planning meeting with technical and planning staff
* Regular monitoring of the data to ensure these KPIs are met daily and any PFUs aredriven to resolution.
* Communicate daily department performance in morning meetingand document accordingly.