Glasswells is the biggest home department store in East Anglia, with shops in Bury St Edmunds, Ipswich, Haverhill, and Saffron Walden. We offer a wide range of quality home furnishings and flooring products to our customers across East Anglia.
We have an opening in our busy Homewares Department, at Ipswich, for a motivated and enthusiastic Sales Adviser.
This is a part-time position, working four days per week, 1 day x 7.5 hours and 3 days x 5 hours (11.00am to 4.00pm) on a rota basis. The position will require you to work alternate weekends, and some bank holidays throughout the year.
The ideal candidate will:
* Have a retail background
* Be confident, flexible and approachable with a cheerful and willing attitude to assist our valued customers.
* Have excellent communication skills.
* Have great customer service skills.
* Have the ability to prioritise workloads to meet deadlines.
* Have a passionate and enthusiastic approach to home furnishings.
* Previous experience of sales and merchandising would be advantageous, however full training will be provided.
Successful candidates will be responsible for:
* Greeting and assisting customers in store with their selection of linens, lighting, cookshop and gifts
* Answering and following up on instore, phone and website enquiries.
* Preparing quotations
* Taking orders in person and over the phone.
* Maximising add-on sales.
* Using the company sales programme to process and progress orders. Full training will be given on our company systems and procedures.
* Maintaining showroom standards, keeping the department tidy and appealing.
Benefits:
* Competitive salary with an enhanced hourly rate for Sunday and Bank Holiday working.
* Sales related weekly bonus.
* Monthly company bonus (after qualifying period).
* Company pension.
* Company discount scheme in our stores and restaurants.
* Free on-site parking.
* Staff training and development.
* Break rooms and free refreshments.
* Friendly and welcoming working environment.
* Paid holiday entitlement of 20 days plus bank holidays (pro-rata for part-time employees), entitlement increases with length of service.
Job Type: Part-time
Benefits:
* Company pension
* Employee discount
* On-site parking
Work Location: In person