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Front of house receptionist/medical receptionist

Lancaster
Queen Square Medical Practice
Front of house receptionist
Posted: 14 June
Offer description

Queen Square Medical Practice - Medical receptionist required for a busy independent City Centre Practice.
We are looking to recruit a full time or 2 part time Medical Receptionists.
The practice opens the 2nd Saturday of every month and this is on a rota basis.
The role will require an ability to receive, assist and direct patients to the practice and services that we offer in a courteous, efficient and effective way both face to face and via the telephone. Dealing with patients both face to face and over the telephone to assist with booking of appointments and any queries they may have.
Other general reception duties.
Applicants must be computer literate, possess good communication, verbal and written skills, accuracy to detail and confidentiality are essential at all times. The applicant would be based in reception or the phone room dealing with patients and their queries, issuing prescriptions, answering the telephone, inputting data, registering new patients and other general reception duties. Knowledge of EMIS web would be a great advantage.
Car driver/access to a car is also preferable as some hours may be at the branch site in Caton which is 6 miles from Lancaster.
Queen Square Medical Practice is a busy independent GP Practice based in Lancaster with a patient list of 16000. JOB TITLE: Medical receptionist
Hours: Part Time/ Full Time
To receive assist and direct patients to the appropriate clinician in a professional/courteous/ efficient and effective way both face to face and over the telephone.
Advise patients who request private work of relevant charges and take payment and document correctly.
Use EMIS Web, DOCMAN, emails, word, excel.
Ensure building security at the end of each working day and report any defaults.
JOB TITLE: Medical receptionist
Hours: Part Time/ Full Time
To receive assist and direct patients to the appropriate clinician in a professional/courteous/ efficient and effective way both face to face and over the telephone.
Advise patients who request private work of relevant charges and take payment and document correctly.
Use EMIS Web, DOCMAN, emails, word, excel.
Ensure building security at the end of each working day and report any defaults.
GCSE or equivalent in Maths and English.
Computer/keyboard skills.
Reception/office/admin/service/dealing with customers.
Flexible.
GCSE A level or AMSPAR Medical Receptionist.
Knowledge of clinical system, EMIS Web.
Use of telephone THINK HEALTHCARE system.
Car Driver access to own transport.

GCSE or equivalent in Maths and English.
Computer/keyboard skills.
Reception/office/admin/service/dealing with customers.
Flexible.
GCSE A level or AMSPAR Medical Receptionist.
Knowledge of clinical system, EMIS Web.
Use of telephone THINK HEALTHCARE system.
Car Driver access to own transport.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Queen Square Medical Practice

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