Due to relocation, we areseeking an experienced and enthusiastic MedicalSecretary to join the friendly and supportive team at Sonning Common Health Centre.
This is a part-time position of 2025hours per week, offering an excellent opportunity to become an integral part of a busy primary care setting.
The successful candidate will be highly organised, proactive and responsive to the demands of a varied workload. You will be required to manage time-sensitive tasks throughout the day, prioritising effectively to ensure the smooth running of clinical and administrative processes.
You will be joining a collaborative and welcoming team that values initiative, accuracy and a positive, professional approach. Strong communication skills, excellent attention to detail and the ability to work calmly under pressure in a fast-paced environment are essential.
This is an exciting opportunity for a motivated and adaptable individual who is passionate about supporting high-quality patient care. If you thrive in a busy healthcare environment and take pride in delivering efficient and compassionate administrative support, we would be delighted to hear from you.
Please email schc.vacancies@nhs.net for an application pack. CVs are not accepted. An application form must be completed to apply for the vacancy.
The closing date for applications is 0900 Monday 19th January 2026. Interviews will take place on Thursday 22nd January 2026. The application may close early if a suitable applicant applies.
Main duties of the job
Manage referrals for patients: urgent and non-urgent referrals
Liaise with patients regarding referrals and hospital appointments
Liaise with hospital teams and consultants both NHS and private
Liaise with all teams within the practice
Process insurance medical forms and private medical requests. Invoice in advance for work to be done, liaise with our Finance Officer
Processing Subject Access Requests for patients and for legal and insurance reports as required
Third party checks of SARs and Insurance reports created via IGPR and manually
Private work e.g. Firearms forms, DVLA forms ensuring associated work is processed efficiently and correctly
Scan and file documents onto medical systems
Email management: provide an efficient, speedy response to patient emails and other emails from health partners etc.
Manage secretarial post and incoming work. Processing Death Certificates.
ERS worklists processing A&G replies and actioning any comments regarding referrals.
Digitising medical records.
Help with updates to secretarial protocols.
Attend alternate clinical meetings to take minutes, type up and circulate them.
Provide holiday and sickness cover within the secretary team.
Be receptive to new ways of working.
About us
The practice was established in the 1950s, the current premises were opened in 1970 and the practice has grown to now care for almost 10,000 patients. From here GP partners and salaried doctors provide high quality, traditional general practice care. The practice falls within the boundary of the Berkshire, Oxfordshire, Buckinghamshire ICB. The practice is registered with the Care Quality Commission and obtained a report of Outstanding at the most recent review in June 2019. The practice ethos is that of a strong close-knit practice team, maintaining high standards of patient care in an efficient, well‑organised and friendly environment. Patients' interests are kept to the fore with a strong emphasis on continuity of care, personal doctoring and integrity in the workplace. A high level of achievement under the Quality and Outcomes Framework targets demonstrates this commitment. The doctors are keen and willing to give new ideas a try and are not afraid of change providing it does not have a detrimental effect on the patients or current practice team. The partners work together to provide the team with strong and effective strategic management. All partners have a strong commitment to the NHS remaining in public ownership. The practice has its own dispensary and provides this service for around 30% of its patients. The practice is an approved training and teaching practice. The partners and doctors aspire to achieving a good work‑life balance and flexibility in the workplace.
Job responsibilities
Typing - patient referral letters from GPs, and other letters and reports
Manage referrals for patients: urgent (2 week wait) and non-urgent referrals using different software packages following NHS referral procedures and protocols
Liaise with patients regarding referrals and hospital appointments and provide a helpful support service to patient questions and queries
Liaise with hospital teams and consultants as necessary, both NHS and private
Liaise with all teams within the practice: clinical, Reception, Admin, dispensary and the management team on an ongoing basis
Process insurance medical forms and private medical requests and pass to relevant doctors for checking. Invoice in advance for work to be done and liaise with our Finance Officer regarding payment
Processing Subject Access Requests for patients and for legal and insurance reports as required. Manually and via IGPR
Third party checks of SARs and Insurance reports created via IGPR and manually.
Private work e.g. Firearms forms, DVLA forms ensuring associated work is done as well, e.g. scanning paper records if applicable, creating invoices, ensuring appointments are booked.
Scan and file documents onto medical systems: EMIS and Docman. Creating and updating EMIS letter templates
Email management: provide an efficient, speedy response to patient emails to the practice secretary email address and other emails from health partners etc.
Manage secretarial post and incoming work, logging, invoicing and forward to GPs and other clinical team members for action or information. Processing Death Certificates.
ERS worklists processing A&G replies and actioning any comments regarding referrals.
Digitising medical records. Scanning paper records onto Docman and filing them. Destroying the paper medical records via confidential waste.
Help with updates to secretarial protocols. Reviewed periodically
Attend alternate clinical meetings to take minutes, type up and circulate them. Action anything for secretaries
Provide holiday cover within the secretary team as required and have the flexibility to assist with sickness cover within the team if required
Be receptive to new ways of working: for example being involved in new software packages and systems to enable teams to work more effectively
Other secretarial tasks as required
Person Specification
Experience
* Secretarial experience
* Experience of working as part of a multi‑disciplined team
* Experience of working in the NHS or medical setting
Qualifications
* GCSE Mathematics and English grade A to C
* Typing and word processing qualification
Skills
* Excellent communication skills - written and verbal
* Fast and accurate copy typing skills
* Interpersonal skills
* Problem solving and investigative skills
Knowledge
* Broad understanding of NHS and / or General Practice
* Good knowledge of Microsoft Office packages
* Knowledge of EMIS Web or equivalent medical computer system
* Knowledge of Docman or equivalent document storage system
* Knowledge of ERS referral system
* Knowledge of IGPR
Behaviours
* Ability to plan and organise efficiently
* Ability to manage and prioritise own workload
* Able to use own judgement and common sense
* Happy to work as part of a team and individually
* Able to use initiative and be self‑motivated
* Displays attention to detail and is methodical
* Flexible and adaptable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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