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As a Housing Options Officer, you’ll support the Council in carrying out homelessness duties under The Housing Act, as amended by the Homelessness Reduction Act. In this dynamic service area, you will need to be creative, adaptable, and hardworking to prevent homelessness and provide excellent case management services to our customers.
Main duties include:
* Completing assessments with customers who are homeless or threatened with homelessness
* Making decisions in line with homelessness legislation and communicating with applicants in writing
* Mediating between applicants and landlords
* Working on a rota basis to cover front-line homelessness functions
* Providing advice, guidance, and signposting
We are recruiting two fixed-term, 12-month positions to cover maternity leave.
All candidates must have the Right to Work in the UK. We are not offering sponsorship for this role.
This post is exempt under the Rehabilitation of Offenders Act. Appointment is conditional upon a satisfactory police records check via the Disclosure and Barring Service (DBS).
Who are we looking for?
Experience in Housing, Homelessness, Voluntary, or Advisory sectors is desirable but not essential. We welcome applications from candidates with lived experience of homelessness.
The Housing & Homelessness Service has transitioned to remote working. We are implementing a hybrid model, combining home and office work.
If you need assistance with your application, please visit our website for support information.
Guaranteed Interview Scheme: We offer guaranteed interviews for specific groups who meet the role's minimum requirements and identify with one of the following:
* Members of the Armed Forces and veterans
* Individuals currently in care or who have been in care
* Individuals who consider themselves disabled or have a long-term health condition
For full application details, see the document 'Coventry City Council Application Process' on our jobs page. Applications suspected of AI completion without justification will be rejected.
About Coventry
Coventry has a proud, innovative, and creative spirit, with communities coming together to address issues and foster social change.
We are vibrant, diverse, and committed to excellence. Our team of staff from varied backgrounds focuses on serving our customers, taking responsibility, collaborating, and improving our services.
We seek talented individuals who can make a difference in our communities.
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