We’re Hiring: Deputy Store Manager – Zara (Birmingham)
At Zara, we move fast, think commercially and lead from the front. We’re looking for a Deputy Store Manager to join our Birmingham store — a strong, visible leader who thrives in a high-volume environment and knows how to deliver results through people, product and pace
.
About the Ro
leAs Deputy Store Manager, you’ll work closely with the General Manager to drive the full store operation — from sales and stock flow to team performance and customer experience. You’ll be a key connector across departments, ensuring everything runs seamlessly while keeping the energy high on the shop floo
r.This is a hands-on leadership role, where no two days are the same. You’ll lead with ownership, stay calm under pressure and continuously look for ways to improve performanc
e.
What You’ll Be Do
ingCommercial & Operati
* onsDrive store performance to meet and exceed K
* PIsCoordinate across Product, Operations and CX teams to maximise sa
* lesEnsure efficient stock flow, replenishment and product availabil
* ityIdentify opportunities and implement improvements quic
* klyMaintain strong operational standards across all ar
easPeople & Leaders
* hipLead, motivate and develop a large, diverse t
* eamManage rotas, productivity and payroll in line with budg
* etsSupport recruitment, performance management and succession plann
* ingPartner with HR on employee relations and wellbeing initiati
* vesCreate a positive, inclusive and high-performing cult
ureCustomer Experie
* nceLead by example to deliver an exceptional customer jour
* neyWork closely with CX teams to elevate in-store experie
* nceEnsure smooth operations across all customer touchpoi
ntsCompliance & Standa
* rdsUphold Health & Safety, security and cash management procedu
* resProtect stock and reduce shrinkage through strong contr
* olsMaintain high presentation and maintenance standa
rds
What We’re Looking
* ForProven experience leading in a fast-paced, high-volume retail environ
* mentStrong commercial mindset with confidence using KPIs and
* dataExperience managing large teams and driving perform
* anceHighly organised with excellent planning and prioritisation sk
* illsResilient, adaptable and solution-focused under pres
* sureStrong communication and influencing sk
* illsPassion for fashion, product and customer experi
ence Why Join
Us?At Inditex, we invest in people who take ownership, think differently and want to grow. You’ll be part of a dynamic business where your impact is visible every day — with real opportunities to develop your car
eer.
Inclusion M
attersWe are committed to building diverse, inclusive teams where everyone feels they belong. We welcome applications from all backgrounds and will support you with any adjustments needed throughout the recruitment pr
ocess.
Ready to lead with impact? Apply now and be part of Zara Bi
rmingham.