This job is with Lewis Silkin LLP, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
About the Team:
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About the Role:
The purpose of this role is to provide first class support to allocated Partners and Associates across our Employment, Immigration and Data, Privacy & Cyber legal practice groups. You will act as their 'ambassador' both within the firm and externally, being the first point of contact for clients and colleagues. In addition, you'll produce accurate and timely legal documentation and correspondence as required alongside handling administrative duties on behalf of allocated Partners and Associates.
Key Responsibilities:
* Be the first point of contact for clients, dealing with them efficiently and appropriately – liaising with them to deal with any queries or issues if able to. Fielding as many calls and matters as possible.
* Build a working knowledge of the legal area of expertise of allocated Partners and Associates.
* Ensure sensitivity and confidentiality when dealing with clients, colleagues and private matters on behalf of allocated Partners and Associates.
* Build a strong knowledge of the firm's strategy and an understanding of how the work of allocated Partners and Associates fits with this strategy.
* Co-ordinate billing/credit control and accounting matters relating to clients of allocated Partners and Associates including drafting bill requests, bill narratives, and chasing clients for payment of unpaid bills as required.
* Maintain allocated Partners and Associates diaries by liaising with them on a regular basis to discuss forthcoming appointments and any required arrangements.
* Schedule internal and external meetings, ensuring that all arrangements are in place and any required materials and documentation are prepared in good time.
* Assist with marketing activities as required including liaising with the Marketing team and assisting with the preparation for seminars and other events as required.
* Assist with the preparation of client correspondence and documents as required.
* Answer calls in a helpful and professional manner, dealing with queries if able and ensuring messages are taken accurately and dealt with appropriately.
* Develop a sufficient knowledge of the division's work to be able to work with any of the Partners and Associates or with colleagues from other legal practice groups when necessary.
* Build a sufficient knowledge of files and matters to be able to support allocated Partners and Associates in assisting clients and others, as appropriate, in their absence.
* Take an active part in developing own role and working to provide increasing support for allocated Partners and Associates – ensuring suitable training is undertaken.
* Assist with workload of secretarial colleagues across all GB offices as required.
* Any other duties as required in line with the level or the role.
About You:
You will have a professional manner, excellent communication and interpersonal skills, and have previous experience working in a secretarial role in a legal environment. You'll have a flexible nature, enjoy working within a fast-paced team, and will be highly organised. You'll also possess strong numeracy and attention to detail skills and be able to demonstrate a pro-active approach to work, using your own initiative and being confident in your own judgement. We are looking for someone who is passionate about being a team player and is keen to support others.
Our ideal candidate will be able to demonstrate:
* At least two years of previous legal secretarial experience.
* Good eye for detail – a high level of accuracy is essential.
* Excellent organisational and administration skills – must be highly organised and able to organise others.
* Ability to manage a heavy workload and support a number of people.
* Ability to work to tight deadlines in a pressurised environment.
* A confident and natural communicator - able to communicate at all levels.
* Ability to be proactive and to work on own initiative without guidance but seeking help if necessary – confidence to use own judgement in relation to current duties, client needs, etc.
* Ability to motivate and train other members of the secretarial team.
* Team player and enthusiastic – flexible and willing to take on extra responsibilities to support allocated Partners and Associates and divisional or firm objectives.
Additional Information:
At Lewis Silkin our ethos is simple. We strive to do the best for our clients, our people and the communities in which we operate. We recognise that an inclusive workplace allows for all kinds of ideas and thoughts, a variety of points of view that can trigger discussions or deliver innovative results, and a wide range of versatile skills and expertise. We are proud of the diversity within Lewis Silkin and of our culture that allows people to be themselves at work, ensuring we provide the best possible service to our clients. We are committed to supporting candidates throughout the recruitment process by supporting anyone who requires adjustments, in order to ensure they have the opportunity to perform at their best. xxuwjjq All applicants will be considered equally and fairly. If you'd like to request any adjustments throughout the recruitment process, or would like to discuss flexible working patterns, please email the recruitment team in confidence ( ).