Clinic Receptionist
Pay: £12.75 per hour
Hours: Part-time (26.5 – 34 hours per week)
Locations: We have clinics in Devizes, Marlborough & Frome and the role does involve working across multiple clinics.
Your next opportunity
Are you passionate about delivering exceptional customer service and making a real difference in people's lives? Do you thrive in a fast-paced, people-focused environment?
At Hatt's, we do things differently. We're a close-knit team with big values, offering more than just a job. We offer a community that supports, develops and celebrates you.
Why join us?
We believe great people deserve great benefits:
· 6.5 weeks holiday (rising to 7.5 with length of service)
· Free weekly Pilates or Strength & Movement class
· 50% off all our other health services
· Access to an Employee Assistance Programme
· A structured induction, regular 1:1s and ongoing coaching support
· A say in how we run things – we're always improving together
· Team socials, annual getaways and a genuine, friendly culture
About the role
You'll be the warm, professional first point of contact for our patients, in person, by phone and by e-mail. You'll be the person who helps them feel genuinely cared for.
You'll:
· Build rapport and meaningful relationships with our patients
· Confidently handle bookings, payments and enquiries
· Help maintain the clinic's smooth day-to-day running
· Keep clinic environments clean, welcoming and professional
· Be a key part of a supportive, high-performing team
Working hours & locations
You will work two evening shifts per week (which finish at 20:30) and the rest of your shifts will be typical business hours. We plan shifts well in advance to support your work-life balance and we don't open on weekends.
You'll predominantly be working across our Devizes & Marlborough clinics. A full UK driving license and access to your own vehicle are essential.
Who we're looking for
You'll thrive in this role if you:
· Have 2 + years experience in a front-facing customer service role.
· Are confident, organised and calm under pressure.
· Love helping people and take pride in creating great experiences.
· Are a strong team player who communicates clearly and kindly.
· Are open to feedback and coaching as part of your growth.
· Have a full UK driving license.
Ready to apply?
Please send us your CV, cover letter and a short video (max 3 mins) telling us why you feel you would be a great fit for this role, to:
Job Types: Full-time, Part-time
Pay: £12.75 per hour
Benefits:
* Company events
* Company pension
* Employee discount
* Free fitness classes
* Health & wellbeing programme
* On-site gym
Work Location: In person