Golf Shop Assistant - Dartford To provide exceptional customer service in a golf retail environment by helping customers choose products, maintaining the shop floor, processing sales, and supporting daily shop operations. This is a fantastic opportunity for someone who has a passion for and wants a career in the Retail, Golf or Leisure industry. You'll be part of the BGL group, who are an exceptionally successful business, with many career development opportunities available. Our values underpin everything we do: Fun, bringing energy, contribute to the happiness of the team and deliver unforgettable moments of delight. Ambition, constantly looking to improve, taking the positives from every situation, and being prepared to play even if we don't always win. Collaboration, communicate openly and work inclusively across teams and functions. Trust, fostering safe environments, acting responsibly, and believing in each other. Join us for an exciting adventure on the greens and beyond! Full Job Description - Click Here JOB TITLE: GOLF SHOP ASSISTANT REPORTS TO: HEAD GOLF PROFESSIONAL LOCATION: BIRCHWOOD PARK GOLF & COUNTRY CLUB SALARY: 22,630 - 26,510 KEY RELATIONSHIPS : Co-Workers / Line Manager / HOD Team / AGM & General Manager KEY ACCOUNTABILITIES * Greeting customers and offering assistance * Advising customers on golf clubs, balls, shoes, clothing, and accessories * Operating tills and processing payments * Restocking shelves and maintaining product displays * Keeping the shop clean, organised, and well presented * Assisting with inventory checks and stock management * Handling customer queries, returns, and exchanges * Supporting bookings for tee times, lessons, or club services * Promoting special offers, memberships, or loyalty programmes ADDITIONAL EXPECTATIONS * Achieve good sale performance results each month * Ensure personal level of compliance within the BGL Academy is 100% at all times. * Ensure all BGL procedures and policies are adhered to Maintain the highest level of security never leaving the retail area unattended Complete opening and closing procedures as per shift Ensure compliance with all BGL Health & Safety procedures * Perform relevant duties as required by your line manager and Senior Management Team. KEY EXPERIENCE, SKILLS AND ATTRIBUTES Experience * Previous golf, retail or hospitality experience * Experience using POS/till systems * Knowledge of major golf brands such as TaylorMade, Ping, Titleist etc (desirable, not essential) * Personal playing experience or understanding of golf equipment can be an advantage Skills * Strong customer service and communication skills * Friendly, approachable, and professional attitude * Interest in golf and knowledge of golf products * Ability to work in a fast-paced retail environment * Basic numeracy and payment operation skills * Teamwork and reliability * Attention to detail and organisation Attributes * Organised and enthusiastic with a "can do" attitude and attention to detail. * Enthusiastic with a positive energy that uplifts the team. * Driven with a motivation to continuously improve. * Trustworthy and consistency to build safe and supportive environments. EDUCATIONAL BACKGROUND AND QUALIFICATIONS * Competent numeracy and literacy level required * Good GCSE grades