Overview
Job planner – Ecolab Bird Control Services
Ecolab UK and Ireland is proud to be a Great Place to Work- Certified Company. Our associates have spoken and recognised outstanding employee experience. When you join our Pest Elimination team as a Job Planner, you will work for a company that helps change the world and is committed to creating great workplaces for its associates.
Ecolab’s integrated commercial bird control services deliver state-of-the-art products, techniques and technology to deter birds from causing health and safety issues at customer locations. Our Bird Control Specialist will consult with customers to identify problem areas and find the best bird deterrent options and gain agreement to proceed with works to solve the issues. These are sold as jobs and are short-term works carried out by our teams that mostly take between 1 and 3 weeks to complete. We have a team of planners who organise each job by booking the required labour, materials, permits and access equipment so the job can be done right first time.
Due to growing demand, we are looking for people to join our planning team.
Responsibilities
* Processing of Jobs onto the system
* Ensuring paperwork is accurate including RAMs
* Liaise with customers – check availability and agree a slot to complete works
* Book/order access equipment and arrange any needed permits
* Communicate with the teams that will carry out the work – ensure all documentation is sent and teams know where they need to be and at what time
* Liaise with suppliers to ensure equipment/materials are ordered and delivered to site/stores on time
* Raise/amend purchase orders
* Support by checking jobs against schedule and job completion reports and submitted on time
* Work closely with the District Manager and Head of Specialty to resolve issues and understand revenue
* Work closely with Sales Development Team with incoming Sales and managing expectations
* Deal with queries and complaints/call backs
* Liaise with Customer Services interdepartmental
* Specialty Team incoming calls
* Work to tight deadlines and handle last-minute requests
* Managing client expectations
Qualifications / Key skills
* Able to work individually and as part of a team
* Highly organised and focused
* Able to quickly prioritise workload and switch tasks quickly
* Problem solving instinct
* Proficient at working on various tasks at once
* Great communication skills
* Able to stay calm under pressure
* Ability to use different programmes (e.g., Excel, Outlook, Word)
What’s in it for you?
* Investment in your training, development, and qualifications
* 25 days holiday plus 8 days Bank Holiday
* 4% Flexible Benefits. A wide range of benefits (extended to families) or as salary increase
* Pension and 4 x annual salary Life Insurance benefits
* Opportunity to purchase company shares
* A long-term career within a business that recognises talent and offers progression, including global opportunities
If you think you’re up for the challenge, combined with our first-class training we can make you a winner!
We welcome applications from people fleeing the situation in Ukraine. If you have the required skills and your status gives you eligibility to work in the country of this job, please apply and select that you have the right to work, and will not require sponsorship.
Diversity, Inclusion & Equal Opportunity
Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, we will not discriminate against any associate or applicant because of race, religion, colour, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. We are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.
Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and to furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits and working conditions. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
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