Senior Account Director – Brand Experience Agency – London (Hybrid)
DNA Recruit is working with an award‑winning Brand Experience agency known for delivering innovative, culturally relevant and commercially impactful experiential and retail programmes. With a strong reputation for working with globally recognised brands, this agency blends creativity, strategy and execution to create experiences that truly resonate.
This is a senior leadership opportunity for a calm, collaborative and commercially driven individual who thrives on building long‑term client partnerships, leading high‑performing teams, and driving agency growth.
About the Role
* Lead senior client relationships across flagship accounts, ensuring long‑term growth, retention and commercial success
* Take ownership of key Food & Beverage clients, delivering integrated brand experience, activation and retail programmes
* Act as a trusted partner to clients, identifying new opportunities, expanding scopes and driving strategic conversations
* Play a pivotal role in new business, leading pitches and converting prospects into long‑term partnerships
* Champion creative excellence, ensuring all work is innovative, culturally relevant and flawlessly executed
* Translate complex creative ideas into clear, strategic and commercially viable solutions
* Oversee financial performance across accounts, managing budgets, forecasts and profitability
* Build and lead high‑performing teams, fostering a collaborative and ambitious culture
* Contribute to agency‑wide strategy, helping evolve the offering in line with market trends and client needs
Skills and Experience Required
* Proven experience at Senior Account Director level within a brand experience, experiential or integrated agency
* Strong track record of managing and growing senior client relationships
* Commercially astute with experience managing P&L, budgets and forecasting
* Experience delivering large‑scale experiential, retail or activation programmes
* Strong strategic thinker with the ability to translate creative concepts into actionable plans
* Confident leading pitches and contributing to new business growth
* Exceptional leadership and people management skills
* Highly collaborative with the ability to influence both clients and internal teams
* Passion for culture, consumer behaviour and innovation within brand experience
Salary: Up to £70‑85K per annum
Location: London (Hybrid)
Contract: 12‑Month FTC (with strong potential to become permanent)
Job Reference: AW 12030
DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds.
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