Company Description
* Contract Type: Permanent, 40 Hours Per Week
* Salary: circa £39,600 plus bonus
* Location: DPD Ipswich, Anson Rd, IP5 3RX
* Days of Work: Tuesday-Saturday
* Hours of Work: Start 0500
Join us on our journey to become the UK’s most sustainable delivery company, while ensuring our customers receive a world-class service. You will work in a busy, fast-paced environment with a turnover of nearly £2 billion, offering great benefits and career progression opportunities.
DPD is committed to creating an open, ethical, inclusive, and socially responsible environment. Along with job security, the necessary tools, and a competitive salary, you'll enjoy fantastic benefits from day one, including never working on your birthday!
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
We are recruiting an experienced Shift Manager to strengthen our depot operations management team.
This role involves working closely with our self-employed Owner Drivers (ODs) and Employed Drivers, building strong relationships, and keeping drivers engaged, well-managed, and motivated to ensure outstanding service.
Key Responsibilities
* Achieve depot targets for Core Routes
* Meet Stops Per Route (SPR) targets
* Properly set all delivery & collection routes
* Ensure drivers scan and load vans safely and efficiently
* Maintain communication with drivers to resolve issues
* Ensure resources are available for ad-hoc collections
* Complete all documentation and systems accurately and legally
* Set and monitor KPIs for Service, Cost, Productivity, Transport, and Safety
* Achieve 'Depot Clear' in line with targets
Qualifications
We seek candidates with experience in fast-paced operations and proven people management skills, ideally within a transport setting. The role requires:
* Strong communication skills to motivate and manage teams
* Decisiveness, problem-solving, and time management skills
* Resilience, self-motivation, and flexibility
* Proficiency with Google Chrome applications
* Ability to report and analyze data comprehensively
* Vigilance against unscrupulous activity and swift action
* Alignment with DPD values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability
Additional Information
We value our employees and offer benefits beyond salary, including:
* Holiday trading
* Enhanced maternity and paternity packages
* Free life assurance (4x salary) upon pension scheme enrollment
* Health kiosks at every location
* Vitality at Work
* Free on-site parking
* Discounted shopping at hundreds of retailers, including up to 5% off supermarket shopping
* Milestone days off to celebrate with family and friends
* Free eye tests and support for glasses for screen users
Joining DPD offers stability and career development opportunities. We promote from within and support talent development. If our values resonate with you and you can help us deliver on our promises, apply today.
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