Are you looking for a role where every day brings exciting technical challenges? Do you want to be part of a dynamic and collaborative team spread across Europe and the Americas, where innovation and teamwork are key values? If so, this position is for you!
Responsibilities
* End‑User Support (80%): Provide technical assistance to employees as needed, ensuring smooth day‑to‑day operations.
* User & Identity Management: Administer Microsoft Azure, Office 365, and Active Directory to maintain secure and efficient access control.
* Remote Access & Security: Configure and maintain VPNs and other secure remote access solutions for global employees.
* Documentation & Best Practices: Maintain up‑to‑date technical documentation to enhance knowledge sharing and process efficiency.
* Collaboration with Security Teams: Support security initiatives, implement best practices, and contribute to compliance efforts across on‑premises and cloud environments.
* IT Infrastructure Management: Administer and optimize servers (Windows and Linux), virtualization environments (VMware), and cloud platforms (Azure) to ensure high availability and efficiency.
* System Monitoring & Incident Resolution: Proactively monitor IT systems, diagnose performance issues, and resolve incidents to maintain operational continuity.
* Network Administration & Security: Manage and troubleshoot network components, including firewalls, switches, and Wi‑Fi (Cisco, Checkpoint, Aruba), ensuring secure and seamless connectivity.
* Reporting: Report to the IT Support Manager.
* Collaborate with a highly skilled international IT team in Canada, USA, Mexico, Finland, and other global locations.
Key Technical Skills
* End‑User Support: Windows 11, Microsoft Office 365, Teams, OneDrive, etc.
* System Administration: Microsoft Azure, Office 365, Active Directory, VMware vSphere 8
* Operating Systems: Windows Server, Linux (CentOS, Debian)
* Basic Network Administration: Cisco, Aruba, Checkpoint (troubleshooting & minor configurations)
* Security & Compliance: Strong understanding of IT security best practices (password policies, MFA, access control, confidentiality)
Your Profile
* Minimum of 5 years of experience in an IT Systems & Network Administrator role.
* Fluent in English (spoken and written).
* Strong communication skills and ability to work with users across different locations.
* Organized, proactive, and able to troubleshoot technical issues independently.
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