Payroll Pensions Clerk
Pay: £14.88 per hour, 37 hours per week, Mon-Fri
Location:Northampton, One Angel Square NN1 1ED
Length:12 weeks (potential for extension)
Opus People Solutions are recruiting on behalf of West Northamptonshire Council for Payroll Pensions Clerk to join their team to provide operational services within the HR & Payroll teams relating to pension queries for various schemes.
Your duties as Payroll Pensions Clerk will be to:
Extract and manipulate data from a variety of sources including current and legacy systems to conduct reconciliation and monthly reports, ensuring accurate information is sent to internal and external stakeholders in line with the agreed processes and relevant legislation.
Investigate and resolve customer queries, suggestions, compliments, and escalate any complaints in accordance with the relevant procedures.
In conjunction with Pensions Payroll Team Lead highlight any changes in process behaviour that may be necessary by making recommendations and implementing agreed changes to improve efficiency.
Ensure casework is appropriately logged ...