Customer Service Representative - Pertemps Network Group
Are you passionate about delivering outstanding customer service and thrive in a fast-paced environment? We’re looking for a proactive and detail-oriented Customer Service Representative to join our team.
What You’ll Be Doing
* Responding to customer enquiries via phone and email, primarily related to spare parts
* Assisting customers with identifying the correct spare parts for their needs
* Providing updates on order status, returns, and sales history
* Processing sales orders for products, ancillary items, and spare parts
* Maintaining accurate records in our CRM system
* Coordinating delivery and carrier arrangements
* Supporting internal teams and contributing to continuous improvement
What We’re Looking For
* Excellent communication skills (written and verbal)
* A strong customer-first attitude
* High attention to detail and ability to manage your own time effectively
* Solid IT skills, including Microsoft Office and CRM/ERP systems (Navision experience a plus)
* A collaborative mindset and flexible approach to business needs
* Basic understanding of technical products (training provided)
Why Join Us
You’ll be part of a supportive team that values continuous improvement, collaboration, and delivering exceptional service. If you’re ready to make a real impact and grow your career, we’d love to hear from you.
Salary up to 34k DOE
Employment type
* Full-time
Job function
* Customer Service and Administrative
Industries
* Transportation, Logistics, Supply Chain and Storage and Wholesale Hardware, Plumbing, Heating Equipment
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