Pay: £12.75-£16.02 per hour
Job description:
Join Our Front of House Dream Team at Cwrt Bleddyn Spa, Hotel & Events Centre
Escape the ordinary—immerse yourself in the magic of the Usk Valley at Cwrt Bleddyn. As part of our Front of House team, you'll help craft unforgettable moments in a setting where history, luxury and natural beauty collide.
Why You'll Love Working Here
* Breathtaking Location: Rolling Welsh hills and snap-worthy views of the River Usk.
* Holistic Wellbeing: Spa discounts, complimentary fitness classes and staff mindfulness sessions.
* Gastronomic Playground: Taste-test menu creations, learn from our head chef and watch your foodie passions flourish.
* Career Growth: Structured training, mentorship and pathways into management, events or spa roles.
* Vibrant Culture: Team socials, birthday treats and a warm, family-feel atmosphere.
Your Role: Front of House Team Member / Supervisor
You're the face and heartbeat of our restaurant & bar, ensuring every guest feels celebrated from the moment they step through our doors.
What You'll Do
* Warm Welcomes: Greet each guest with genuine warmth—learn names, chat local landmarks, create instant rapport.
* Seamless Service: Take orders with flair and accuracy, upsell signature dishes and wine pairings, then deliver with a smile.
* Spotless Environment: Keep our dining spaces immaculate—tables set to perfection, linen pristine, ambiance on point.
* Kitchen Collaboration: Liaise with chefs to guarantee timely, picture-perfect plates that delight both palate and eyes.
* Guest Expertise: Advise on menu highlights, dietary requirements and special celebrations—be their guide to an exceptional experience.
* Efficient Billing: Handle transactions swiftly and accurately, using your confidence with numbers to keep things flowing.
What We're Looking For
* A passion for hospitality with at least 6 months' experience in a fast-paced restaurant or bar.
* A naturally friendly demeanour and superb communication skills.
* Strong time-management in busy environments—you thrive under pressure.
* Eagerness to learn wine lists, menu details and spa offerings.
* A collaborative spirit who loves teamwork and continuous improvement.
Perks & Benefits
* Generous Staff Discount: 25% off dining, spa treatments and overnight stays.
* Training & Certification: Food safety, cocktail masterclasses and customer service workshops.
* Local Partnerships: Discounts at nearby attractions—cycle trails, galleries, artisan shops.
Ready to Make Moments That Matter?
Send your CV and a sentence on your favourite spa treatment or signature dish to
Early applications encouraged
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Job Types: Full-time, Part-time, Permanent, Apprenticeship
Additional pay:
* Bonus scheme
* Loyalty bonus
* Tips
Benefits:
* Bereavement leave
* Company pension
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Employee mentoring programme
* Free parking
* Gym membership
* On-site gym
* On-site parking
* Paid volunteer time
* Referral programme
Schedule:
* 10 hour shift
* 8 hour shift
* Day shift
* Holidays
* Night shift
* Overtime
* Weekend availability
Ability to commute/relocate:
* Usk NP15: reliably commute or plan to relocate before starting work (preferred)
Education:
* GCSE or equivalent (preferred)
Language:
* English (required)
* Welsh (preferred)
Work authorisation:
* United Kingdom (required)
Location:
* Usk NP15 (preferred)
Work Location: In person
Application deadline:
Expected start date:
Job Types: Full-time, Permanent
Pay: £12.75-£16.02 per hour
Benefits:
* Company pension
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Free parking
* Gym membership
* On-site gym
* On-site parking
Ability to commute/relocate:
* Usk NP15: reliably commute or plan to relocate before starting work (required)
Experience:
* Customer Facing Service: 1 year (required)
Language:
* English (required)
* Welsh (preferred)
Work Location: In person