Technical Systems Analyst
Business Area: IT
Place of Work: Liverpool
Contract Type: Permanent
When you join USS, the size and scale of our pension scheme means you will have numerous opportunities to learn and develop your career. Given our size you'll have real autonomy and influence as you collaborate closely with a wide-ranging team of experts.
Our office is a vibrant place to work, and we offer flexibility of office/homeworking due to our hybrid model.
About the role
In your role as Technical Systems Analyst you will make a meaningful and valued contribution from the outset.
This role will provide a great opportunity to work in the Business Systems & Change team, ensuring delivery of application technical analysis, configuration, support & associated MI. Whilst maintaining the operational services to the business and members are maintained.
What you will be doing
As a trusted part of the IT you will be responsible for:
* Ensure operational service is delivered to agreed standards and SLA’s, with support provided between agreed business supported hours
* Supporting the timely delivery of audit actions and IT risk mitigations
* Contribute and compliance with business applications policies, standards and audit
* Provide technical advice during any projects on the IT and group transformation portfolio
* Provide advice, support & guidance in issue management and problem resolution for all supported business systems
* Ongoing support of the scheme digital solution alongside 3rd party providers
* Ensuring all technical systems support activities defined in support models for group Business Systems are adhered to
About you
We know that sometimes people can be put off applying for a job if they don't tick every box, if you're excited about working for us and have most of the skills or experience we're looking for, then please apply, regardless of whether you meet all the requirements outlined in this profile.
To be successful in the role you will have:
* Prior experience and knowledge of pensions processes and legislation.
* Good relationship and stakeholder management skills, with focus on customer service and attention to detail.
* Established technical knowledge of application systems
* Experience and demonstrate as working as part of a team
* Experience of working with third party companies/suppliers.
* Good application knowledge for pensions systems, with ability to understand specific issues or requests and provide detailed analysis.
Why join us?
How we will reward you
* Great starting salary
* Generous annual leave package
* Access to a high quality pension scheme provided through Universities Superannuation Scheme
* Supportive people policies (including enhanced occupational sickness pay and family friendly pay)
* Financial contributions towards your personal development to help you maintain your physical and mental wellbeing
* Access to a range of health and wellbeing services, private healthcare, discounted gym membership
* Learning and development opportunities to develop your skills, knowledge and talent
* Employee Volunteer Day’s to support the communities where you work and live
* Cycle to Work Scheme
Our culture and values
Our people are what makes us different. We work together to create a diverse and inclusive culture that embraces individuality, where people are welcomed and feel comfortable in the knowledge that they can be themselves. Our purpose firmly states the importance of members, putting them ‘front and centre’ of what we do. This is embedded through our values:
- Integrity
- Collaboration
- Excellence
About us
Universities Superannuation Scheme (USS) was established in 1974 as the principal pension scheme for universities and higher education institutions in the UK. We work with around 330 employers to help build a secure financial future for more than 528,000 members and their families. We are one of the largest pension schemes in the UK, with total assets of around £ (at 31 March 2023). To find out more, please visit
USSL is proud to be an equal opportunity employer. We strive to ensure our recruitment process is as flexible and inclusive as possible so we can attract diverse candidates and recruit the best talent. We want all candidates to perform at their best during the recruitment process, so if you need any reasonable adjustments or if there is anything we can do to help support you through your recruitment journey please let us know by contacting .