Join Cotswold Inns & Hotels: Where the true you thrives and diversity is embraced. At Cotswold Inns & Hotels we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values doing things the right way, being part of the family, celebrating individuality and always asking whats next? define the essence of who we are.
The Swan Hotel is located in Bibury a beautiful Village in the Cotswold in Gloucester, a 4 Star hotel with 22 rooms and a rosette restaurant, bar,function room a thriving weddings and travel trade business.
What we can offer you:
* An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
* Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
* Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
* 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
* A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
* Discounted hotel stays at hotels in the Fullers Family
* Access to My Fullers our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
* Healthcare Cash Plan after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
* Full induction and training
* The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you wont always need to wait until payday.
What we look for in a Reception Manager:
* Maintain high energy levels and ensure smooth service delivery to keep guests satisfied.
* Lead and support the reception team,
* Handle check-ins, reservations and guest interactions alongside the team.
* Take pride in training and mentoring new staff members.
* Utilise IT systems effectively to manage reservations and guest information.
* Work collaboratively with the team to create a welcoming atmosphere for guests.
* Attention to detail and high standards of service in keeping with a 4 star hotel.
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