Location:
Basildon, SS14 3JJ
Salary:
Up to £25,000 per annum (dependent on experience)
Hours:
Monday to Friday, 37 hours per week
Why Guardian Water Treatment?
At Guardian Water Treatment, our people are our greatest asset. As part of Marlowe Environmental Services, we are a trusted provider of critical water treatment services, supporting a wide range of clients with expert advice and outstanding customer care. We take pride in fostering a supportive, professional, and rewarding work environment where our employees thrive.
What You'll Be Doing
As an Accounts Administrator, you'll be a key player in supporting our Account Managers and ensuring a seamless experience for our clients. Your responsibilities will include:
* Managing client accounts, maintaining accurate records, and handling account queries
* Preparing and issuing contract renewal quotations and reactive quotes based on engineers' reports
* Following up on quotations and engaging with clients to drive sales
* Assisting internal teams in resolving customer requests and troubleshooting issues
* Preparing reports and presentations for client meetings
* Supporting the laboratory team with administrative tasks, including interpreting lab results and recommending actions
* Identifying opportunities for account growth and working closely with the sales team
Requirements
We're seeking a detail-oriented and organised professional with:
* Previous experience in an administrative, customer support, or operational admin role
* Strong communication and interpersonal skills
* Proficiency in Microsoft Office (Word, Excel, Outlook)
* The ability to multitask, prioritise, and work efficiently in a fast-paced environment
* A proactive approach with strong attention to detail
* Willingness to undertake further business training and development
Benefits
* 23 Days Annual Leave + Bank Holidays
* Basic salary up to £25,000 per annum (depending on experience)
* Company Commission Scheme
* Royal London Pension
* Mental Health & Well-being Scheme
* Employee Recognition Scheme
* Paid Recommend a Friend Scheme (up to £2000* for successful referrals)