Job Overview
We are currently looking for a full time Dental Receptionist / Treatment coordinator hours per week). Our hours are 9-5 Monday to Friday.
Registered Dental nurse would be an advantage as the role is primarily treatment coordinator with patient communication and reception duties. providing exceptional customer service while managing administrative tasks in a busy dental practice. This role requires excellent communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.
Responsibilities
* Greet patients warmly and assist them with check-in and check-out processes.
* Schedule appointments and manage the dental calendar efficiently.
* Answer phone calls and respond to patient inquiries with professionalism and care.
* Maintain accurate patient records and ensure confidentiality at all times.
* Coordinate with dental staff to ensure smooth operations within the practice.
* Handle administrative tasks such as filing, data entry, and inventory management of office supplies.
* Assist in maintaining a clean and organised reception area.
* Sorting out appointments and undertaking other non-clinical tasks of an administrative nature.
* Writing to patients where necessary or sending out reminders.
* Using a computerized dental program (we use Dentally).
* General administration tasks, such as photocopying, scanning, printing and sorting/filing/sending forms, ordering stationery.
* Handling payment from patients (cash, cards, Apple pay)
Skills
* Strong administrative skills with experience in office management preferred.
* Excellent communication skills, both verbal and written, with a friendly demeanour.
* Proficient in using computer systems and dental software applications.
* Ability to work well under pressure while maintaining attention to detail.
* Strong organisational skills with the ability to prioritise tasks effectively.
* A team player who is also able to work independently when required.
If you are passionate about providing excellent patient care and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Dental Receptionist in our practice.
Job Types: Full-time, Permanent
Pay: £13.00-£15.00 per hour
Benefits:
* Company pension
* Employee discount
Education:
* A-Level or equivalent (preferred)
Experience:
* Dental receptionist: 5 years (required)
Work Location: In person