Job Description
Kenna Recruitment has a new, exciting opportunity for an experienced Customer Service Administrator to join one of the UK's Leading Housebuilder in their stunning Head Office in Milton Keynes.\nJob summary/Purpose\nThe Customer Service Administrator is responsible for supporting the Customer Service team with any administrative duties related to the resolution of customer issues, tasks and complaints once customers have moved into their new home. This includes (but not exclusively) the logging of information onto Dynamics, raising of supporting paperwork to enable the processing of invoices and contra-charges, processing of cheque requests, allocation of works to Customer Support Operatives, suppliers or subcontractors and the ordering and chasing of materials.\nThe Customer Service Administrator should be conversant in using the technology provided to carry out their role and be adherent to the relevant processes and procedures, including all health and safety regulations and protocols.\nPLEASE NOTE: This is a full time, office based role.\nPrimary Responsibilities\nDemonstrates role model customer behaviour\n * Acts as an inspiring role model across the team in the delivery of great customer service\n * Always demonstrates positive behaviour when discussing or interacting with customers, subcontractors or suppliers\n * Role models Taylor Wimpey’s va...