Job Title: Digital Services Lead Location: South West England Remote working with Travel to sites to see clients/ offices
Job Type: Full-time, Permanent About the Role
A fantastic opportunity has arisen for an experienced Digital Services Lead to join a forward-thinking professional services organisation undergoing significant digital transformation.
This is a client-facing role where you will be involved in the delivery of cloud accounting solutions, support digital adoption, and play a key role in improving systems, processes, and data quality across the business.
You will also be responsible for ensuring high standards and consistent delivery across digital services, helping with migrations within the organisatin adn their clients
Lead end-to-end cloud accounting migrations, including system setup, data transfer, reconciliation, and go-live support
Line manage and mentor team members, overseeing workload allocation and quality assurance
Ensure high standards of data accuracy, consistency, and compliance across internal systems
Support regulatory onboarding processes, including KYC/AML requirements
Collaborate with senior stakeholders to scope projects, build proposals, and present solutions
Monitor performance, identify risks, and drive continuous improvement initiatives
Strong experience with platforms such as Xero and/or QuickBooks Online but not essential
Proven track record of leading projects from discovery through to implementation and post-go-live support
Solid understanding of ledger migrations, reconciliations, VAT setup, and system integrations
Relevant certifications in cloud accounting software (advanced level preferred)
Knowledge of compliance processes such as KYC/AML
Background within a professional services environment
Experience with practice management or document management systems
Advanced Excel skills, including data transformation techniques
Remote /flexible working with a supportive, collaborative team- 36.25 hours
~£32,000 - £35,000 per year (DOE) with annual salary review
~25 days holiday plus public holidays, with flexible buy/sell options
~ Life cover and 24/7 Employee Assistance Programme
~ Flexible benefits including health support, private medical, cycle to work, and charitable giving
~ Performance-related incentives
~ Employer pension contributions increasing with service
~ Enhanced family-friendly policies after qualifying period