Head of Data Analytics and Transformation IH
Join Cigna Healthcare as Head of Data Analytics and Transformation for IH. This senior role leads our Data & Analytics organization, drives transformation, operational efficiency, and data‑driven decision making across Cigna IH markets.
About Cigna Healthcare
Cigna Healthcare is a global health service company dedicated to transforming healthcare. With operations in over 30 countries and more than 180 million customers worldwide, Cigna is recognized as one of the most trusted names in the industry. Our mission is to improve the health, well‑being, and peace of mind of those we serve. We foster a positive culture of trust, communication, and work‑life balance, and look for individuals who thrive in collaborative environments and want to grow in a company that puts people first.
About the Role
Reporting to the Chief Technology Officer for IH, the Head of Data Analytics will lead the evolution of our Data & Analytics organization, drive day‑to‑day operations, and deliver transformative initiatives that make IH more data‑driven. The role requires a blend of technical expertise, leadership in building highly collaborative teams, and business acumen to work with senior leaders of markets, enabling data‑driven decision making, optimizing operational efficiencies, and creating measurable business impact.
Key Functions
* Data Strategy & Governance: Define data lifecycle and governance framework, measure maturity, and improve data quality and integrity.
* Agile Data Product Ownership: Own data products, lead the backlog for value streams, and ensure data is ready for consumption by IH teams.
* Data Science & AI: Build models using advanced ML algorithms, including GenAI, to generate insights for global and local use‑cases.
* Data & Reporting Solutions: Industrialize development and distribution of reports or dashboards, and maintain the BI and reporting tool landscape.
Job Responsibilities
* Strategic Leadership & Transformation: Define and execute a transformation roadmap, foster continuous learning, rapid experimentation, and champion agile methodologies.
* Team Development & Capability Building: Build and lead a high‑performing analytics team, mentor and upskill staff, and ensure strong collaboration across data, technology, and business teams.
* Data‑Driven Decision Making & Business Impact: Partner with leaders to drive adoption of data‑driven decision making, create frameworks to measure impact, and enhance self‑service analytics capabilities.
* Revamp D&A Operating Model: Design and implement a hybrid D&A model, work with regional and local teams, and define the direction of IH’s data strategy.
* Enhance D&A Delivery & Reporting: Oversee analytics projects, BI tooling, data integration, and work with Cloud Engineering for data warehousing and ingestion roadmaps.
* Stakeholder Engagement: Build and maintain relationships with senior management, understand data needs, and communicate findings clearly to technical and non‑technical audiences.
* Innovation and Technology: Stay abreast of emerging trends, evaluate new tools, and implement technologies that enhance data capabilities.
Skills & Qualities
* Wider business acumen and strategic thinking mindset.
* Results‑driven execution orientation.
* Effective collaboration with all levels of stakeholders, including C‑level.
* Excellent problem‑solving and analytical skills.
* Ability to operate in an ambiguous environment.
* Operate and influence across regions in a global multicultural context.
* Strong knowledge of Agile transformation and methodologies.
* Demonstrated ability to engage and manage technology teams.
* High initiative with a proactive, solutions‑driven approach.
* Clear communication of complex concepts in concise, organized fashion.
* Ability to prepare and deliver internal presentations in various formats.
* Excellent negotiation, influencing, and persuasive skills.
* Respected and influential membership of the technology and D&A leadership team.
Experience & Qualifications
* Proven 10+ year experience in a technology, data, and analytics management role, preferably within healthcare or health insurance.
* Track record of driving transformation within a data analytics or technology function.
* Self‑starter mentality with a can‑do attitude.
* Strong leadership and team management skills.
* Excellent analytical and problem‑solving abilities.
* Experience with BI tools such as Tableau, Power BI, or Qlik.
* Knowledge of data governance frameworks and best practices.
* Strong communication and stakeholder management skills.
* Ability to work in a fast‑paced, international environment.
* In‑depth knowledge of the health insurance business and data analytics needs.
Benefits
* Competitive salary.
* Multicultural and hybrid working environment.
* Private medical insurance.
* Employee wellbeing benefits.
* Educational development program.
Equal Employment Opportunity Statement
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status, or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email SeeYourselfEMEA@cigna.com for support.
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